Over all very good. On time, professional, polite.
I was disappointed that as my HVAC was low on freon as I predicted, the invoice had no details… just service call, freon added, stop leak added… and total bill to pay…so I have zero knowledge of how much freon was added to make a decision as to leak rate other than tech said it was minor, same with stop leak, no cost listed …
And without knowing amount of freon replaced not sure I should have asked for the leak stop… <$700 was high for a slight freon leak service call as I know the leak sealer is less than $50 to buy… and I do not have the old freon that's hyper... read full review
September 2025
Our technician, Swavyon Constanza, provided excellent service in diagnosing the problem, explaining how it occurs, what alternatives we had to fix the condition, and then resolving the issue. He has excellent communication skills, from understanding my less than 100% clear description of the condition to carefully and cogently outlining the options. I felt like I got excellent service--a 10 out of 5 stars (really, really good). I will have no hesitation in requesting his services the next time we have electrical problems.
September 2024
Beck Cohen worked on our house several years for a major remodel and they are the only company we would call to help us with a recent water leak problem in the basement. Andy knew how to access and repair the leaking connections and we were really relieved to have the problem fixed. Can’t thank you all enough!
Over all very good. On time, professional, polite.
I was disappointed that as my HVAC was low on freon as I predicted, the invoice had no details… just service call, freon added, stop leak added… and total bill to pay…so I have zero knowledge of how much freon was added to make a decision as to leak rate other than tech said it was minor, same with stop leak, no cost listed …
And without knowing amount of freon replaced not sure I should have asked for the leak stop… <$700 was high for a slight freon leak service call as I know the leak sealer is less than $50 to buy… and I do not have the old freon that's hyper... read full review
Our technician, Swavyon Constanza, provided excellent service in diagnosing the problem, explaining how it occurs, what alternatives we had to fix the condition, and then resolving the issue. He has excellent communication skills, from understanding my less than 100% clear description of the condition to carefully and cogently outlining the options. I felt like I got excellent service--a 10 out of 5 stars (really, really good). I will have no hesitation in requesting his services the next time we have electrical problems.
Beck Cohen worked on our house several years for a major remodel and they are the only company we would call to help us with a recent water leak problem in the basement. Andy knew how to access and repair the leaking connections and we were really relieved to have the problem fixed. Can’t thank you all enough!