About Pender Pet Retreat at Dulles Gateway
Pender Pet Retreat at Dulles Gateway provides a comfortable and caring environment for pets. The staff is courteous and understanding, ensuring each pet's special needs are met. The facility offers amenities such as presidential suites with 24/7 camera access, allowing owners to keep an eye on their pets. The team is diligent in caring for pets, working around specific feeding routines and keeping owners informed. With nearby medical facilities and a caring staff, pet owners can feel confident leaving their pets in Pender Pet Retreat's care. Customers have praised the retreat's exceptional service, particularly the guidance and patience of the coordinator, Mike, in navigating the complex process of importing pets from high-risk countries. Clients have reported their pets receiving excellent care, with constant communication from the caretakers and pets returning happy and in good condition. The retreat has also been commended for its ability to accommodate pets with special needs, such as anxiety, and for the overall positive experiences of guests in the doggy daycare and boarding areas.
I've been taking my dogs here for years, and they love it! I've tried going to other daycares before, and I've had to drag my dogs to the place because they kept resisting going in. It's the opposite at Bark & Roll, they're excited to go!
Great flexible and friendly staff. Took great care of our large dogs, including the 145lbs Cane Corso who is a lot to handle.
Great service from start to finish. My dog was very well cared for during his stay, and the team was consistently cordial, professional, and communicative throughout the entire process.