About MSI Richmond
Reviews for MSI Richmond
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 9AM - 12PM
Sunday: Closed
MSI Richmond offers a wide variety of flooring, wall tile, and countertop options. Customers praise the extensive selection of products, including quartz, granite, marble, porcelain, ceramic, luxury vinyl, and natural stone. The showroom is well-lit, climate-controlled, and organized, making it easy to browse. Customers highlight the knowledgeable and helpful associates who patiently assist with design planning and product selection. The staff is recognized for their excellent customer service, going above and beyond to ensure customer satisfaction. MSI Richmond is a popular choice for home renovations.
Brittany was very helpful instructing me how the warehouse was organized so I could focus on the quartz and granite products. She also obtained samples for the items I was interested in. The VARM Quartz index sheet helped focus on products in the Group levels of my budget. Very nice showroom!
This is our construction company’s first choice when it comes to countertop suppliers- they have the most selection, bright lights so you can actually see the stone, have samples available, and the most friendly and helpful staff in this industry. The front desk ‘girls’ always greet you with a smiling face ready to help make your stone selection easy and informative.
MSI has wonderful associates - Fati, Diane, Agnes and Herb were very knowledgeable extremely helpful. There selection of flooring, granite and tile is extensive. The associates were very patient and took the time to help me plan my renovation from floors - fireplace - granite countertops - backsplash. If you are doing a home renovation you definitely need to visit MSI Ashland.