I'm giving this location (200 N Glebe Road) one star based on the fact that it is NOT accessible for a disabled person! Some people in this world DO NOT HAVE CARS! No Uber driver is going to go into a PAY parking lot, and then wait while you go inside and get the parking ticket validated. Neither will a cab driver. Neither a cab driver nor an Uber is going to be able to find you in the free parking lot or somewhere in the rear of the building where there is supposedly is a ramp. (We did convince the Uber driver who took us there to drive around the building to see if there was an ADA compliant entrance. We did not see this SUPPOSED ramp.) My husband, who uses a walker,... read full review
May 2022
While the therapists are friendly and helpful, the billing practice needs improvement. The front desk support staff looked up my insurance and I was quoted a rate per session. I relied on this information and paid this each time I went. Four months later, I received a bill for almost $3,000. I would have appreciated being notified upfront, or at least more timely, of the actual cost per session. It certainly would have changed my behavior and I would have chosen a different option for my physical therapy.
April 2022
There aren't enough good things to say about Melissa. My injury continued to heal every day because she sure knows what she is doing. She is absolutely amazing and so caring for your health and well being. I had other health issues going on and she even reached out after my treatment to make sure I was doing okay. The rest of the staff is so welcoming and truly cares about you. Michael also had a positive impact on my experience after working with him for one day. I strongly recommend this PT business and recommend to anyone I know to go here.
I'm giving this location (200 N Glebe Road) one star based on the fact that it is NOT accessible for a disabled person! Some people in this world DO NOT HAVE CARS! No Uber driver is going to go into a PAY parking lot, and then wait while you go inside and get the parking ticket validated. Neither will a cab driver. Neither a cab driver nor an Uber is going to be able to find you in the free parking lot or somewhere in the rear of the building where there is supposedly is a ramp. (We did convince the Uber driver who took us there to drive around the building to see if there was an ADA compliant entrance. We did not see this SUPPOSED ramp.) My husband, who uses a walker,... read full review
While the therapists are friendly and helpful, the billing practice needs improvement. The front desk support staff looked up my insurance and I was quoted a rate per session. I relied on this information and paid this each time I went. Four months later, I received a bill for almost $3,000. I would have appreciated being notified upfront, or at least more timely, of the actual cost per session. It certainly would have changed my behavior and I would have chosen a different option for my physical therapy.
There aren't enough good things to say about Melissa. My injury continued to heal every day because she sure knows what she is doing. She is absolutely amazing and so caring for your health and well being. I had other health issues going on and she even reached out after my treatment to make sure I was doing okay. The rest of the staff is so welcoming and truly cares about you. Michael also had a positive impact on my experience after working with him for one day. I strongly recommend this PT business and recommend to anyone I know to go here.