About Crystal Bay Pools
Crystal Bay Pools is a family-owned and operated swimming pool store in Altavista, VA, specializing in in-ground, above-ground, and fiberglass pools since 1989. They offer water analysis, Baquacil, Chlorine, Pristine Blue, Bromine, Baqua-Spa, and specialty parts and accessories. Customers praise the company's professional and knowledgeable team, who go above and beyond to resolve issues and ensure a perfect pool experience. The staff provides detailed recommendations on chemicals and recognizes returning customers, offering warm and courteous service. They also have a reputation for prompt, efficient work, and excellent installation, including pool liner setup. The team is dedicated to helping customers find the right pool for their yard, making them a highly recommended choice for pool needs.
Crystal Bay has extremely prompt, professional work and warm customer service. They recognize me when I come in, they provide detailed recommendations on chemicals, and they always go the extra mile to ensure their customers are happy with the final results of any installs. Our pool liner was installed by their guys and they did a fabulous job.
I had a problem with my equipment and was very fortunate to connect with Ms. Perdieu at Crystal Bay. She was quick to respond to my questions and was relentless in helping me solve my problem. THANK YOU!!
I love my pool! Crystal Bay did a wonderful job helping me pick the perfect pool for my unique yard. Kind, courteous, and professional--I couldn't have asked for a better experience. I would never buy anywhere else. Highly recommend.