About Crystal Bay Pools
Crystal Bay Pools is a family-owned and operated swimming pool store in Altavista, VA, specializing in in-ground, above-ground, and fiberglass pools since 1989. They offer water analysis, Baquacil, Chlorine, Pristine Blue, Bromine, Baqua-Spa, and specialty parts and accessories. Customers praise the company's professional and knowledgeable team, who go above and beyond to resolve issues and ensure a perfect pool experience. The staff provides detailed recommendations on chemicals and recognizes returning customers, offering warm and courteous service. They also have a reputation for prompt, efficient work, and excellent installation, including pool liner setup. The team is dedicated to helping customers find the right pool for their yard, making them a highly recommended choice for pool needs.
10 out of 10 absolutely recommend!! The entire staff are amazing! Our pool was so easy from the day we decided to get it till the first swim! Such a professional staff from sales to the workers building the pool. We don’t have one complaint. Would choose them again for anything we need.
They are like family, so don’t go anywhere else if your looking to buy a pool or spa, I have bought both from Crystal Bay and would highly recommend them for any of your pool or spa needs, love you guys keep up the great job that you do in helping your customers and your community
Crystal Bay has extremely prompt, professional work and warm customer service. They recognize me when I come in, they provide detailed recommendations on chemicals, and they always go the extra mile to ensure their customers are happy with the final results of any installs. Our pool liner was installed by their guys and they did a fabulous job.