About PuroClean of Alexandria
PuroClean of Alexandria is a reputable company that provides 24/7 emergency services for property damage caused by fire, water, mold, or other disasters. They are known for their state-of-the-art equipment, experience, and exceptional customer service. Clients have praised the company for its prompt, sympathetic, and professional response to emergencies. The team is described as kind, diligent, and friendly, taking the time to explain their work and handle all details with care. PuroClean also has strong relationships with local insurers, ensuring a smooth claims process. Their services include packing, moving, and unpacking belongings, all while maintaining a high level of accuracy and attention to detail. Customers have appreciated the company's communication skills, with Phil, Moses, and Leyser demonstrating excellent verbal and written communication. The technicians, including Geovanny and Sony, have been praised for their professionalism, efficiency, and for ensuring a safe and clean abatement process. PuroClean's direct communication with insurance companies has also been a major advantage for clients.
Stephanie at Puroclean was a pleasure to work with. She was very communicative, and the team did a great job for a fair price. I really appreciated them sending me pre- and post-work pictures. I'd absolutely use this company again.
Puro Clean is absolutely awesome!!! I called Phil Dhargyal Friday evening and he had a team out, on time, the next day. They started work on Saturday, but had to finish the demo on Sunday. The job was bigger than they thought so, on Sunday, a team of 4 folks came out to finish the demo, pack up stuff, cover belongings and install plastic air shields around doors to prevent air migration. They also installed 10 dryers and dehumidifiers to dry everything out. The team was so fabulous, clean, professional, reassuring and respectful of us and our belongings. Despite tearing our house apart (only to the extent necessary), there was a certain calmness to having themin our home and in control. They came back everyday to measure wetness and maintain logs. Terzin was our main contact. I think you could call him a Project Director and he also may be part owner. He was there every day and was great about explaining everything they were doing and why, including the extensive documentation they send to insurers/owners. Puro Clean is definately an AAA+ company and certainly the company I would call immediately if I have the misfortune to deal with a future water issue in my home. All my gratitude! Kathleen Turner