Garden Center at The Home Depot

Apr 2023

Right off the highway on our way back to D.C. from a Richmond trip, we pulled into this Home Depot. It's exactly like all the other Home Depots with a large garden area and massive aisles of anything you need for a home project. Bathrooms are in the back, but expect some dirt inside. Customer service was helpful and friendly.

Mar 2023

I have only written a handful of other reviews in my whole life, and mostly for exceptional customer service. Unfortunately, I have to do this post. My husband and I went in to plan our kitchen and worked with a very nice individual Andre. Although very nice, he lacked any follow-up. We made another subsequent appointment as thought it was just we needed to be in person. He said he would send us the updated drawings and quote via email. I followed up a few times over the coming weeks asking for an update. I then stopped in store twice, both times he was not in, but I left messages with colleagues and they promised me he would get back to me. We had to go with another...read full review

Dec 2022

I came into this location and needed help finding a certain product. After walking in circles for 5 minutes the Most Amazing Gentleman "Renn" stopped Me and asked "Me" if I needed help. I've ran Big Box/ Brick and Mortar stores for years and this is what kind of customer service I expect All of my employees to give. Great Job "Renn" ! If we were in my district, I'd steal Renn from Home Depot and put him in one of my stores as Head of Customer Service Training ! Thank you again sir for your excellent service.