Costco Vision Center provides glasses and contact lenses. Employees are described as great, knowledgeable, and pleasant, taking pride in their work. They are noted for being amazing at handling insurance and very helpful with budget and price concerns. Service is commended, including assisting with repairs even for items not purchased there. The glasses arrive in a timely manner. The experience is recommended in person for accurate fitting measurements and good customer service. Some reviews suggest that negative feedback may stem from impatience with waiting, as service operates on a first-come, first-served basis.
Brian showed excellent and wonderful customer service and above and beyond care to us.
He is efficient, knowledgeable and present himself properly.
He was able to answer all our questions and deliver the best care when it comes to the different services that optical departments offers.
I also like the selection of glasses and the amount of money I’m saving.
Thank you Costco!
First time customer and all I can say is that I’m completely satisfied with the service in general , she was so helpful and willing to provide an amazing experience. Thanks and definitely I’m coming back for my next eye glasses.
Michelle & all the employees are great! I have been purchasing my contacts and all of my glasses here for years. When I purchased glasses I get 2 to 3 pairs every time. They are amazing at handling the insurance which is so helpful compared to other places I’ve been. The glasses come in a timely manner instead of the contacts. I’m not sure why people are complaining it’s not a drive-thru. Perhaps people are not good with people so maybe they should order online.
7940 Richmond Highway Suite 1115c, Alexandria, VA 22306
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