Ben Nielsen's Alexandria Automotive is a locally owned business in Alexandria, Virginia, dedicated to providing exceptional automotive services. They specialize in a wide range of repairs, including Diesel Repairs, Fleet Repairs, Tire Repairs and Replacement, Suspension & Steering Repairs, Cooling System Repairs, Charging System Repairs, Brake Repairs, and Oil Changes.
Customers appreciate the shop's commitment to honesty and customer satisfaction. Reviews highlight the exceptional service provided by the team, who are praised for their attentiveness, responsiveness, and ability to accurately diagnose and promptly resolve issues. The availability of a free loaner car and complimentary pickup and drop-off service further contribute to the convenience and satisfaction of the customers.
The shop has earned a reputation for reliable and trustworthy automotive care, particularly during busy holiday seasons when they are able to provide quick turnaround for major repairs, ensuring customers can confidently take long trips in their vehicles.
The staff was very professional. They acknowledged my concerns and explained what tool was needed to complete a diagnostic on my 1990 Honda Prelude. Weirdly, the car ran well while there, but when I was about two miles away from my home it started hesitating and spurting. It was determined nothing was problematic during my visit. I told them I will reschedule at some point.
Like I told Charles, Ben Nielsen has won me for life ! Thanks so much for helping me out and for all the good work you are doing to help others like me . The whole world needs more techs and humans like the ones you have !
I 100% recommend. They work very fast. All of the services were very detailed and my car feels brand new! I feel that their work is excellent. Everyone I interacted with was very kind. Im completely satisfied
3021 Colvin Street, Alexandria, VA 22314
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