We just had the most lovely experience at this ultra with the general manager. I do not frequent Ulta but we were in the area and stopped by to look around. We found something we were interested in and we were hanging around waiting for help when the general manager came and gave us the best customer service I have ever had. I will certainly be shopping at this ulta again in the future!
June 2025
Need to inform customers of promotions such as when you buy Mac products after a certain amount you can get them to do your makeup or teach you how, they do have a salon and offer services
It would also be awesome if employees were more knowledgeable about the brands and the pros and cons and to which the product is to specific. I have an oily complexion with an olive tone but I'm fairly light, its always been hard to find my shade, and whenever I ask for assistance, I always feel like they talk down to me, but don't know anything more than me. .
.educate your employees, and humble yourselves.
April 2025
Everything I've gone to this store it has always been a great experience. There are always employees, eager, knowledge and willing to help. I'm in my late 20s and have never been too big into taking super nice care of my skin or hair or wearing tons of make-up. I've been to other beauty stores that I've felt like they looked down on me for my ignorance. Never once had that experience here. I'm always helped within a few minutes of entering the store, everyone I've ever had help me has never been pressuring, or rude. Always super friendly and there to help me, not to sell to me, but to help me. Shout out to Ryan who helped me when I went in... read full review
We just had the most lovely experience at this ultra with the general manager. I do not frequent Ulta but we were in the area and stopped by to look around. We found something we were interested in and we were hanging around waiting for help when the general manager came and gave us the best customer service I have ever had. I will certainly be shopping at this ulta again in the future!
Need to inform customers of promotions such as when you buy Mac products after a certain amount you can get them to do your makeup or teach you how, they do have a salon and offer services
It would also be awesome if employees were more knowledgeable about the brands and the pros and cons and to which the product is to specific.
I have an oily complexion with an olive tone but I'm fairly light, its always been hard to find my shade, and whenever I ask for assistance, I always feel like they talk down to me, but don't know anything more than me. .
.educate your employees, and humble yourselves.
Everything I've gone to this store it has always been a great experience. There are always employees, eager, knowledge and willing to help. I'm in my late 20s and have never been too big into taking super nice care of my skin or hair or wearing tons of make-up. I've been to other beauty stores that I've felt like they looked down on me for my ignorance. Never once had that experience here. I'm always helped within a few minutes of entering the store, everyone I've ever had help me has never been pressuring, or rude. Always super friendly and there to help me, not to sell to me, but to help me. Shout out to Ryan who helped me when I went in... read full review