Ulta Beauty is the largest beauty retailer in the US, offering a wide range of cosmetics, fragrance, body, skin, and hair care products from over 500 brands, including Tarte, Fenty, and CHANEL. The store features exclusive items such as Kylie Cosmetics and Olaplex. Customers appreciate the variety of products, including options that are vegan, cruelty-free, and sustainably packaged. The Salon at Ulta Beauty provides services like haircuts, makeup applications, and brow waxing, with online booking available and walk-ins welcome. Staff are generally friendly and helpful, with many customers noting how employees assist in finding the right products and matching makeup shades. Some visitors shared that, with a little asking, staff quickly connect them with knowledgeable associates who help select the perfect foundation or corrector. While some find the prices a bit high and occasionally encounter minor stock issues, many appreciate the helpful staff and the availability of unique products not found elsewhere. Coupons available online and through retail sites help make shopping more affordable, and the return policy encourages trying new items without hesitation. Customers also mention special promotions, such as when purchasing Mac products over a certain amount, customers can get makeup done or learn techniques from staff. The store has a salon offering various services, and many believe that employees could benefit from more product knowledge and humility. Visitors have shared positive experiences with helpful staff who are eager, knowledgeable, and never judgmental, making shopping comfortable regardless of familiarity with beauty products. The manager has been praised for providing excellent customer service, and many recommend this location for those beginning or continuing their self-care, makeup, and skin-care journey.
We just had the most lovely experience at this ultra with the general manager. I do not frequent Ulta but we were in the area and stopped by to look around. We found something we were interested in and we were hanging around waiting for help when the general manager came and gave us the best customer service I have ever had. I will certainly be shopping at this ulta again in the future!
Need to inform customers of promotions such as when you buy Mac products after a certain amount you can get them to do your makeup or teach you how, they do have a salon and offer services
It would also be awesome if employees were more knowledgeable about the brands and the pros and cons and to which the product is to specific.
I have an oily complexion with an olive tone but I'm fairly light, its always been hard to find my shade, and whenever I ask for assistance, I always feel like they talk down to me, but don't know anything more than me. .
.educate your employees, and humble yourselves.
Everything I've gone to this store it has always been a great experience. There are always employees, eager, knowledge and willing to help. I'm in my late 20s and have never been too big into taking super nice care of my skin or hair or wearing tons of make-up. I've been to other beauty stores that I've felt like they looked down on me for my ignorance. Never once had that experience here. I'm always helped within a few minutes of entering the store, everyone I've ever had help me has never been pressuring, or rude. Always super friendly and there to help me, not to sell to me, but to help me. Shout out to Ryan who helped me when I went in today. Reccomended a lipstick/gloss… read full review
1259 North Cyn Crk Parkway, Spanish Fork, UT 84660
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