About Preferred Service Heating, Cooling and Caring
Preferred Service Heating, Cooling and Caring is known for its fast and responsive service. Customers appreciate Steve's professionalism and friendly approach, especially during emergencies like AC failures. The team is dependable and thorough, providing helpful tips and good cleanup after service. Many customers have experienced both routine checkups and replacements with positive results, often planning to call them again for future needs. They have earned a reputation for being on time, honest about service options, and completing work efficiently. Whether installing a furnace, AC, water heater, or water softener, the team handles each job professionally and with care. Customers also value the fair prices and smooth service in various homes, including older houses in Glendale. Overall, Preferred Service continues to be a trusted choice for heating, cooling, and water system needs.
While out of town our unit stopped pumping air through. Steven came over at the time he said he would and got our unit up and running in no time.
Steve is awesome! It is so refreshing when someone will shoot you straight as to what needs done and the options you have. He does not try and upsell you and is an honest guy. I would recommend him 12 out of 10 (meaning 100% of the time) times to people I know. I was pleased with the price to pay for a new motor on our unit because I wasn’t quite ready to pull the trigger on a full unit yet and he gladly fixed things how we wanted. Have nothing but great things to say about he and his crew!
I have used Preferred Service for several years and would recommend them to others. Between my home and a rental unit I've used them to replace a/c units, a water heater, and for furnace check ups. The pricing is very reasonable, they are responsive and really knowledgeable. They take time to explain issues and walk you through recommendations.