Yesterday I was getting the RV prepped for a trip on Friday and I went to start the RV to go filler up and she was dead...no battery. I am incredibly busy and because of that I called the RV Doctor. Doug called me back within a few hours and was so incredibly kind and was able to come out the same day. He called before arrival so that I knew he was on the way, which gave me time to secure the dogs and open the RV gate. When he arrived he was kind, professional, and led with integrity. He advised me that we could probably charge up the battery and it may last a year or so, but also gave us the option to get a new battery. Doug took the time to go purchase the battery... read full review
June 2022
Doug was super responsive via text and answered several of our questions without ever visiting. When we finally needed some assistance on site, he came the same day and fixed our issues promptly. He asked questions, listened carefully, and tackled the problems step by step to diagnose our electrical issues. Our 12v system (lights, fridge, fans) flickered or even turned off every time we stepped inside the RV. Turned out to be a simple fix with a broken battery disconnect but something we never would have thought to check. He also helped advise the best way to add a tandem breaker to add a washer/dryer in our rig. And he explained our electrical system thoroughly, much... read full review
January 2022
We needed the chip replaced in our domestic refrigerator while on a trip to park city. Was able to communicate well with Doug to get it all fixed. He came to our spot all the way from Salt Lake City. :) He even explained what a panel was I was confused about and fixed the fridge perfectly.
Yesterday I was getting the RV prepped for a trip on Friday and I went to start the RV to go filler up and she was dead...no battery. I am incredibly busy and because of that I called the RV Doctor. Doug called me back within a few hours and was so incredibly kind and was able to come out the same day. He called before arrival so that I knew he was on the way, which gave me time to secure the dogs and open the RV gate. When he arrived he was kind, professional, and led with integrity. He advised me that we could probably charge up the battery and it may last a year or so, but also gave us the option to get a new battery. Doug took the time to go purchase the battery... read full review
Doug was super responsive via text and answered several of our questions without ever visiting. When we finally needed some assistance on site, he came the same day and fixed our issues promptly. He asked questions, listened carefully, and tackled the problems step by step to diagnose our electrical issues. Our 12v system (lights, fridge, fans) flickered or even turned off every time we stepped inside the RV. Turned out to be a simple fix with a broken battery disconnect but something we never would have thought to check. He also helped advise the best way to add a tandem breaker to add a washer/dryer in our rig. And he explained our electrical system thoroughly, much... read full review
We needed the chip replaced in our domestic refrigerator while on a trip to park city. Was able to communicate well with Doug to get it all fixed. He came to our spot all the way from Salt Lake City. :) He even explained what a panel was I was confused about and fixed the fridge perfectly.