About Decker Plumbing HVAC and Boiler Supply
Decker Plumbing & Boiler Supply is highly regarded for its exceptional customer service and knowledgeable staff. Customers appreciate the hands-on approach, as the team quickly identifies and provides the correct parts needed for various plumbing projects. Many have found solutions at Decker when other stores failed to help, particularly in locating specific items like bathtub faucet handle valve stems and sprinkler parts. The staff treats both contractors and walk-in customers with respect, ensuring everyone receives honest advice and options. Additionally, the return process is efficient, with a system that makes transactions easy. Overall, Decker Plumbing & Boiler Supply is a reliable choice for anyone in need of plumbing supplies and restoration needs.
This place is great. I went from a really shotty place. Called standard plumbing to speaking with Tim at this place. Who helped me out explained everything to me and was very cool. No disrespect here at all. I would definitely give this place all of my business even though it's a little bit out of my way. Right on Tim, right on.
TIM IS THE MAN!!! Me and my family have had trouble tracking down a specific part for months, and me not knowing a thing about plumbing, I searched everywhere online and made so many phone calls and was almost ready to give up. More so, because every company I had reached out to had treated me as an inconvenience. I give this place a call and Tim was the answer we were looking for!! This man’s photo should be google’s top result for when you search; Customer Service. What an amazing example of service but more than that, what an amazing example of a human being. Thanks Tim, you saved our butts from freezing this winter!!
Jake, Tim and the guys are great to work with. All I have to do is explain what I am doing and they pull the correct parts for me and get me set up. Their hands on customer service is appreciated and very unique. They treat contractors and walk-in customers with the same respect.