About Regence BlueCross BlueShield of Utah
Reviews for Regence BlueCross BlueShield of Utah
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Monday: 5AM - 8PM
Tuesday: 5AM - 8PM
Wednesday: 5AM - 8PM
Thursday: 5AM - 8PM
Friday: 5AM - 8PM
Saturday: 8AM - 4:30PM
Sunday: Closed
Regence BlueCross BlueShield of Utah is the state's first health plan, dedicated to improving the health and well-being of individuals, employers, and communities since 1944. The company emphasizes a personalized approach to healthcare, making it easier for people to access the care they need through innovative technologies and partnerships. Reviews highlight the helpfulness of staff, such as Stacy, who took the time to assist a member in retrieving important documents for a prescription appeal, showcasing the company’s commitment to customer service. An agent praised Krista Dinsmore for her exceptional support in navigating a member's plan change, ensuring timely access to necessary medical care. Despite challenges, including a significant layoff in the past, former employees reflect fondly on their time with the company, indicating a strong workplace culture. Overall, Regence BlueCross BlueShield of Utah remains focused on providing quality care and support to its members, with a mission rooted in nonprofit values.
I travel a large portion of the year and rely on basic automations like AutoPay to manage my finances. I had multiple calls with their customer service team about my autopay which was verified as working. Apparently it wasn't and since I wasn't home to be receiving my mail; they cancelled my plan even though all pay details were correct. How many 1 star reviews, frustrated customers and negligent mistakes do you need to have before you change your business methods?!
I don't want or need a nurse to call ne and ask how my recent medication is working. This is a Dr issue, and then another nurse called me in the past to come and check my heart.I think rates are higher because there are employees who seem to think they need to follow up with doctors. The more you spend, the more we pay. I get 3-4 envelopes a week that basically say nothing
I have to say that as a medigap plan G they have been awesome! so easy to work with. Can't comment on the marketplace plans for general public plans, but for medicare supplement its been very good.