About Otterwise Plumbing and Drain Cleaning
Otterwise Plumbing is a premier local plumbing company in Utah, offering a comprehensive range of services tailored to the unique needs of the community. The team specializes in emergency plumbing repairs, pipe repair and replacement solutions, and expert installation of fixtures such as faucets, toilets, sinks, and showers. Customers praise the company's fantastic service, immediate response, and efficient problem-solving. The plumbers are described as great, friendly, and total pros, who provide valuable insights and dedicate a portion of every job to wildlife conservation in Utah. With their skilled solutions and commitment to customer satisfaction, Otterwise Plumbing is the go-to local expert for all plumbing needs in the area.
Highly Recommend!
Carter and his team were phenomenol. They were prompt in getting to me to give an estimate. I received estimates from other companies at about 150% of Otterwise's price. They gave me different options at different price points and didn't pressure me into one over another.
When they came to my house for the estimate and then for the scheduled service, they gave me a two hour window for arrival rather than a four or more hour window, and both times, they came very close to the earliest time in that window so I wasn't stuck waiting around for them.
The service was great. While they were at it, they did a couple of extra things to improve the situation in my utility room that weren't quoted in the estimate, but they completed without an extra charge. They also found a problem with my water supply into the house which they fixed for me at no extra cost. They were friendly and flexible and communicative, and they did a great job cleaning up after themselves. They were also friendly to my dog.
Unless I were ever to discover a problem with the work they completed today (which I highly doubt would happen) I would and will use them in the future and will recommend them to friends and family. This was the least annoyed I've ever been to have to unaviodably shell out a lot of money (which, again, was less than I would have paid to other bigger companies with more overhead costs.
Carter did an excellent job and worked in a timely fashion. He also answered all my questions about the water heater replacement without making me feel stupid for asking. Lastly he left the job site cleaner than when he arrived which is more than I can ask for. If you unfortunately have a plumbing issue Otterwise Plumbing and Drain Cleaning is who I’d recommend to anyone in the Ogden area going forward.
Carter and his partner made this process feel so easy! We had to replace a leaking 40 gal tank from 2012 and Carter walked me through options, inspected the pressure gauge, and suggested a 50 gal tank as we may get a future tenant. Once we were ready to schedule, we got it finished within 48 business hours.
Appreciate the thoroughness, the financing options, and the walk through for support. Thanks guys!