J Ferg Pros is a leading provider of roofing, solar, and other specialty services, with customer satisfaction as their top priority. They continuously strive to raise the performance bar, ensuring a positive and high-level experience for their customers.
Customers have praised J Ferg's exceptional customer service and quality of work. One customer, Austin, was very accommodating and kind throughout the project, making himself available to answer all queries and ensuring that everything was handled. The customer was thrilled with the outcome, as the team did a fantastic job on the roof and fascia.
Another customer, who had their roof replaced after a recent hail storm, was very happy with the customer service and quality of the work. The salesperson/project manager, Sam Seaver, was polite, respectful, and thorough, answering all questions about the damage, types of shingles, lifespan, and the process of working with insurance companies and homeowners. The customer appreciated Sam's professionalism and the fact that everything he had told them was accurate. The installation crew did a great job on all the details, and the customer was very satisfied with the final result.
A third customer, Mike Harrison, also had a positive experience with J Ferg Roofing. They replaced the roof on his home and workshops after a hail storm, and the crews did a great job, including with the cleanup. The project manager, Austin Hill, was a pleasure to work with, and the customer was grateful for the outstanding job he did in getting the work done.
Overall, J Ferg Pros is highly recommended for their exceptional customer service, quality of work, and the ability to handle the entire process, from the initial inspection to the final installation, with professionalism and attention to detail.
I cannot praise J Ferg enough! Austin was very accommodating and kind throughout the project. He made himself available to answer my queries at all times and ensured that everything was handled. I am thrilled with how my roof and fascia turned out - the team did a fantastic job!
After the recent hail storm, I've just had my roof replaced and I'm very happy with the customer service and quality of the work. I’ve never had to replace a roof and was skeptical of the cost, how my insurance company would be to deal with, and finally how to work with a contractor. The salesperson/project manager Sam Seaver was polite, respectful, not pushy, and after talking for a few minutes I felt comfortable with the “free roof inspection”. Sam was professional and thorough, and answered all my questions about the damage, types of shingles, lifespan, what would be replaced and supplied, how they worked with insurance companies and homeowners, etc. He provided… read full review
Jferg roofing replaced my roof on my home and my workshops after the hail storm totaled them. The crews did a great job including cleanup. My project manager was Austin Hill. It was a pleasure working with you Austin, you did an outstanding job getting my work done. Thanks again to all the people at JFerg. Mike Harrison
11513 Hwy 62 Suite 82, Wolfforth, TX 79382
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