About Ocean Relax Massage
Ocean Relax Massage is a highly recommended business for those seeking a relaxing and effective massage experience. The establishment is known for its clean facilities and professional staff. One customer mentioned that they had been to several other places, but none were able to release their knotted back until they tried Ocean Relax Massage again. The masseuses are reported to be knowledgeable and skilled, with one customer specifically praising the masseuse who "knew what she was doing" and helped them wake up without any back or shoulder tightness. Appointments are not always necessary, and walk-ins are welcome. The business offers a variety of massage options, and customers have reported receiving a full hour of massage time. Overall, Ocean Relax Massage is a top choice for local and visiting customers seeking a professional and effective massage experience.
I was returning a chair that I bought through a third-party vendor. Osaki was unable to process the refund due to a seller portalerror. I had four or five extended chats with this vendor where they asked the same questions over and over and over again. they kept assuring me that it was being escalated and would be taken care of.
During that time, I was also emailing Jeff at Osaki and he was very helpful trying to do whatever he could.
He exhibited customer service that was extra mile through many emails
We have really enjoyed our massage chair except for the wear of the vinyl. We have used it lightly and feel that the durability of a $3000 chair should endure 5,10,15 or 20 years. We currently have to face it towards the corner. I inquired about replacing at least the front cover, but they do not make the color tan any longer.
The customer service is top-notch, Rachel, who was our sales girl was just as sweet and knowledgeable as could be and we met Mr. John Lee, he is so kind and can tell you anything you want to know about the massage chairs. They don’t try to rush you and let you just enjoy and try any chair you want! They have tons to choose from! We got an awesome prize with their black Friday sales. And it sounds like they really take care of their customers!
Monday 9AM - 9:30PM
Tuesday 9AM - 9:30PM
Wednesday 9AM - 9:30PM
Thursday 9AM - 9:30PM
Friday 9AM - 9:30PM
Saturday 9AM - 9:30PM
Sunday 9AM - 9:30PM
750 Alta Mere Drive Suite 300, White Settlement, TX 76108
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