JCPenney is probably one of the best stores to shop for clothes in Weatherford employees are friendly and helpful but JCPenney usually has a problem getting employees. They are usually low staff in employees because one the schedule times usually has most leaving and clocking out early so near the end of the day or just afternoon most of JCPenney's employees leave early finishing work. Some try walking out the store when they just clocked out because customers stop them asking for help. Also Weatherford Texas JCPenney fitting rooms are available until and hour before closing they close the fitting rooms and hour before closing the store. Which upsets alot of customers... read full review
September 2019
Absolutely amazing atmosphere and even better customer service! I am in this store at least once a week whether It be in Sephora or shopping for my son. I was actually in there today. Everyone is happy and very helpful, they don't seem agitated or rude if they are asked for help. They go above and Beyond not just for me but I have seen customer service interactions with other people and they help and do an amazing job, even with the more angry customers, I watched a Sephora employee handle herself So gracefully and professionally were there were three people yelling at her to where she was almost to tears but she held it together kept it professional and tried... read full review
July 2018
I went into the store to find a gift for my girlfriend who likes makeup. I was looking for eye shadows and other products I knew she would like but I needed some help. I asked an associate Cass, for some help. She acted like she didn't have the time for me and brushed me off to help some girls that were shopping. Since she made it seem like I was bothering her I went looking through the store again where I just figured I could pick out some random make up. I really wanted to get something special for my gf so I asked her again when she was done helping the other people. This time she just pointed me in the direction of their eyeshadows but that was it. I finally... read full review
JCPenney is probably one of the best stores to shop for clothes in Weatherford employees are friendly and helpful but JCPenney usually has a problem getting employees. They are usually low staff in employees because one the schedule times usually has most leaving and clocking out early so near the end of the day or just afternoon most of JCPenney's employees leave early finishing work. Some try walking out the store when they just clocked out because customers stop them asking for help. Also Weatherford Texas JCPenney fitting rooms are available until and hour before closing they close the fitting rooms and hour before closing the store. Which upsets alot of customers... read full review
Absolutely amazing atmosphere and even better customer service! I am in this store at least once a week whether It be in Sephora or shopping for my son. I was actually in there today. Everyone is happy and very helpful, they don't seem agitated or rude if they are asked for help. They go above and Beyond not just for me but I have seen customer service interactions with other people and they help and do an amazing job, even with the more angry customers, I watched a Sephora employee handle herself So gracefully and professionally were there were three people yelling at her to where she was almost to tears but she held it together kept it professional and tried... read full review
I went into the store to find a gift for my girlfriend who likes makeup. I was looking for eye shadows and other products I knew she would like but I needed some help. I asked an associate Cass, for some help. She acted like she didn't have the time for me and brushed me off to help some girls that were shopping. Since she made it seem like I was bothering her I went looking through the store again where I just figured I could pick out some random make up. I really wanted to get something special for my gf so I asked her again when she was done helping the other people. This time she just pointed me in the direction of their eyeshadows but that was it. I finally... read full review