Bought a new build in Buffalo Ridge. Once the warranty was out, I decided to call Brad's team because I felt like I was getting the runaround from the builder's vendor. The difference has been night and day. They're local, they remember me every time, and they actually care about getting my AC straight. I've called them out on four separate occasions (each time a new issue), and each time they've done fantastic work, warranted the work they've done, and been timely and professional. I really cannot recommend them enough. If every vendor I used was like this, my life would be so much better. Seriously recommend.
July 2025
These guys went above and beyond to get our AC working again. Brad kept in communication with us and was very transparent and upfront, keeping us informed. The technician Juan was great as well. He took time to explain everything. These guys worked hard to find the part needed even though multiple stores did not have it in stock. We've used this company for years and they are always very helpful and customer oriented.
August 2024
Called Friday morning on a day that the temps would climb to triple digits because our AC had quit working, hoping we could get the unit looked at before the weekend as it was also expected to be triple digits.
Not only was it looked at, it was fixed by early afternoon. Juan did an awesome job, was pleasant, professional, made a couple suggestions and recommendations and just generally made it an overall pleasant experience.
Thank you Juan, and thank you Wrzesinski Heat and Air!
Bought a new build in Buffalo Ridge. Once the warranty was out, I decided to call Brad's team because I felt like I was getting the runaround from the builder's vendor. The difference has been night and day. They're local, they remember me every time, and they actually care about getting my AC straight. I've called them out on four separate occasions (each time a new issue), and each time they've done fantastic work, warranted the work they've done, and been timely and professional. I really cannot recommend them enough. If every vendor I used was like this, my life would be so much better. Seriously recommend.
These guys went above and beyond to get our AC working again. Brad kept in communication with us and was very transparent and upfront, keeping us informed. The technician Juan was great as well. He took time to explain everything. These guys worked hard to find the part needed even though multiple stores did not have it in stock. We've used this company for years and they are always very helpful and customer oriented.
Called Friday morning on a day that the temps would climb to triple digits because our AC had quit working, hoping we could get the unit looked at before the weekend as it was also expected to be triple digits.
Not only was it looked at, it was fixed by early afternoon. Juan did an awesome job, was pleasant, professional, made a couple suggestions and recommendations and just generally made it an overall pleasant experience.
Thank you Juan, and thank you Wrzesinski Heat and Air!