Massage Envy

Alicia is the best therapist I’ve experienced. I love heavy pressure while getting a massage and she excels in this area. Time seems to fly when I’m on her table. Thanks

I went today and saw Phylisha I believe. I arrivedat 310 for a hour massage in which I was 10 min late so I started at 320ish. my massage was rushed and finished at 357. Also to have not focused on the area that I needed in my lower back. The receptionist was nice.. But She didn't seem as she enjoyed doing her job by me being late I least would like to have received my whole session. 3-4 not worth the time and money and I still left her a tip

The customer service from the front desk was good but from my provider, it was awful. She never introduced herself, just asked if I was ready when she came to get me, left so I could undress and didn't knock before entering again, the massage was decent, and when she left I didn't see her again to ask if I needed to use the restroom or wanted water. On top of that the facility was a turnoff, you could hear people talking loudly at the establishment next door and there appeared to be heavy dust on the floor in the room as if there was recent construction work. It was just not a good experience overall, the worst I've experienced at any ME location.