I’ve been using DK Cleaners for 9 years. I have never been disappointed. The young man at the counter this evening had my order ready for me when I walked in the door. That’s customer service, young man! Thank you, sir!
September 2023
I have used DK Cleaners before and they did amazing, but this weekend was chaotic and horrible.They treated me as though I, a customer, was stupid and I did not matter. As though my special day did not matter. It was a simple job, they had a week to do it, they lied to me, treated me like I was stupid, they did not care about me as a customer. I kind of wish the owner would have done it because he has serviced me before and he did amazing, but his staff eh, not so much. My ceremony is today (09/16), I gave them my dress on Saturday (09/09), I asked for a hem, minor stitching to be fixed in a few spots, and a steam cleaning, all of it to be done by today (09/16), but I... read full review
November 2022
Dry cleaned a big comforter covered in dog stains- Pee, throw up, schmegma, dirt, drool, etc. my child actually pooped on it once as well. The comforter was so clean that I think they went to the store and bought me a new one. Chemical dry cleaning is a very intense process so the comforter lost a tad bit of its original texture but that’s to be expected no matter where you go. DK cleaners is awesome.
I’ve been using DK Cleaners for 9 years. I have never been disappointed. The young man at the counter this evening had my order ready for me when I walked in the door. That’s customer service, young man! Thank you, sir!
I have used DK Cleaners before and they did amazing, but this weekend was chaotic and horrible.They treated me as though I, a customer, was stupid and I did not matter. As though my special day did not matter. It was a simple job, they had a week to do it, they lied to me, treated me like I was stupid, they did not care about me as a customer. I kind of wish the owner would have done it because he has serviced me before and he did amazing, but his staff eh, not so much. My ceremony is today (09/16), I gave them my dress on Saturday (09/09), I asked for a hem, minor stitching to be fixed in a few spots, and a steam cleaning, all of it to be done by today (09/16), but I... read full review
Dry cleaned a big comforter covered in dog stains- Pee, throw up, schmegma, dirt, drool, etc. my child actually pooped on it once as well. The comforter was so clean that I think they went to the store and bought me a new one. Chemical dry cleaning is a very intense process so the comforter lost a tad bit of its original texture but that’s to be expected no matter where you go. DK cleaners is awesome.