About Campbell Appliance Heating & Air Inc.
Campbell Appliance Heating & Air Inc. in Waco has been providing residential and commercial appliance and HVAC repair services since 1959. Customers are very pleased with the company's service, as they go out of their way to help and guarantee the repairs. The technicians are described as professional, caring, and efficient, often completing jobs quickly. For example, when a customer's dryer wouldn’t spin with wet clothes, Joshua came the same day and fixed it with the kit he had on hand, avoiding long waits for parts. Another customer noted that the team promptly diagnosed the issue with their washing machine and returned quickly with the necessary part, completing the repair in just 20 minutes. However, there have been occasions where parts were ordered incorrectly, causing delays, but customers appreciate the clear communication and updates. Overall, Campbell Appliance Heating & Air is praised for its reliable and high-quality repair services.
The serviceman had to cancel our appointment on Monday, June 1st and it was two more days before I received notice that he was coming between Noon and 2:00pm on the 3rd. I had to reschedule an appointment at the bank because he did not come until 4:30pm. Once he got here, the service was very good.
We have had nothing but good service for over 20 years from Campbell’s. We live way out in the country, so we appreciate their service & communication with us. In all these years, we’ve only had one appliance that could not be fixed.
Really liked young man who serviced my washer. Even though it is not salvageable , he answered a couple of general questions about two other appliances. I learned I could probably fix them myself. 😊