Deep Blue Comfort Systems

Oct 2024

This business failed to properly design, install and commission the HVAC system in my new construction home (purchased in 2020). The system is a single split system with three zones controlled by actuated dampers. System deficiencies include no splash guard installed, zone bleed rate not configured, no barometric damper to relieve pressure buildup during low-flow operation, line set undersized for installed length, wrong diameter insulation was used on line set (1" vs. 7/8") causing liquid to fill insulation annular space, the furnace was not installed properly on its stands, the slope of the evaporator box and plenum were incorrect, and overall the quality of the split...read full review

May 2023

Just terrible. Brand new home with leaking vent system. Came to "fix" the issue once, only at the behest of the developer and countless complaints. Wasn't fixed, kept leaking. Sheet rock damaged again and had to be cut open. They claimed there was no evidence or proof of water damage, despite very clear and evident water damage. In the photo you can even see the water stain on the paper. Still leaks! Now they won't return our phone calls, and they've left a sizeable hole in our ceiling. They even tried to bill us despite not fixing anything. Terrible company. Would never recommend to anyone under any condition.Services: Installation

Feb 2023

It took over 20 visits and they were still unable to fix the issues they created during installation. But what else would you expect from a company that can’t even do the initial hookup correctly. They had insulation blowing all through my house and didn’t even bother to clean it up. My vents are still wet. Their fix was just to replace the vent. They didn’t solve the issue of what’s causing it. We had another AC company out to fix all these issues they created. Deep blue doesn’t return calls. I am still unable to get my service records. Do not use this company unless you like being lied to and having more issues occur.