I had a great experience. The optometrist was vey knowledgeable (and kind) and the staff was very friendly. I look forward to my next visit for a follow up.
eli shaheen
Sep 2025
I’ve been buying from Costco for years and haven’t had any problem with them however about a month and a half ago I bought new glasses, the lenses scratched terribly , I went in to ask for different lenses that don’t scratch they said they only sell one type. They apparently have changed and are very poor quality. I will not buy from there again. I have found online that the lenses that do not scratch are still available from different company.
Aztec
Aug 2025
Loved saber so helpful so kind 10/10 please give them a raise !!
Laura Ramirez
Jun 2025
Hannah was super helpful, kind and sweet. She helped me fixing my glasses so they could stay in my face as my mom picked my glasses up and I couldn’t get them fit to me🤓
Tosh Martin
May 2025
The customer service is OK, but as it stands, I’m on my second pair of Problematic Lenses that I’ve gotten them to do for me and it seems to be an issue with these as well the transition this time and I’m standing in the middle of the sign with no transition happening I’m not sure what’s going on, but I definitely can say this will be my last pair of glasses I take to Costco‘s.
Vijay Goradia
Dec 2024
So what if Dr Le doesn't do small talk or doesn't smile? She did a great job examining my eyes.I wanted an option to order distance glasses as well as progressive lenses.She patiently showed me how distance only glasses would feel. She also took the trouble to explain the difference between different eye drops for my dry eyes.Dr Le explained how my eyes were impacted by the RK surgery from over 2 decades ago.I didn't feel rushed at all.I've used 3 different optometrists in the past 3 years and found Dr Le to be the most proficient and practical.
Sun Han
Dec 2024
I recently helped my parents get their glasses, and I was so impressed with the service! Lori was incredibly helpful and patient throughout the entire process. I had no idea there were so many different types of lenses to choose from, but Lori took the time to explain everything and helped us make the best choices. The level of care and attention to detail was exceptional. I’ll definitely be coming back to buy my own glasses there in the future!
Brook
Dec 2024
Garbage service from employees that don't know what they are doing and don't care.
Steve Knight
Oct 2024
I have had vision insurance for the last 29 years. I decided to go to Costco optometrist and get my eyes checked. There is no waiting line and I got right in. The doctor was straight to the point and got me fixed up.at the eyeglass department they showed me glasses And I picked a pair. The cost of my glasses and my lenses were less than my deductible on my eyeglass insurance. The doctor nailed my prescription so well that I see better than I’ve seen in 15 years. If I ever have another need for eyeglasses I’m going back to Costco. These are the best glasses and I see better than I ever have in years.
Josias C.
May 2024
Mad house especially at the dining area. The parking layout is different than what I'm used to. For instance, you will have to walk your cart along the main entrance road to get to your car parking lane. So you have card and carts bottle necked on the same road.
James Puett
I had a great experience. The optometrist was vey knowledgeable (and kind) and the staff was very friendly. I look forward to my next visit for a follow up.
eli shaheen
I’ve been buying from Costco for years and haven’t had any problem with them however about a month and a half ago I bought new glasses, the lenses scratched terribly , I went in to ask for different lenses that don’t scratch they said they only sell one type. They apparently have changed and are very poor quality. I will not buy from there again. I have found online that the lenses that do not scratch are still available from different company.
Aztec
Loved saber so helpful so kind 10/10 please give them a raise !!
Laura Ramirez
Hannah was super helpful, kind and sweet. She helped me fixing my glasses so they could stay in my face as my mom picked my glasses up and I couldn’t get them fit to me🤓
Tosh Martin
The customer service is OK, but as it stands, I’m on my second pair of Problematic Lenses that I’ve gotten them to do for me and it seems to be an issue with these as well the transition this time and I’m standing in the middle of the sign with no transition happening I’m not sure what’s going on, but I definitely can say this will be my last pair of glasses I take to Costco‘s.
Vijay Goradia
So what if Dr Le doesn't do small talk or doesn't smile?
She did a great job examining my eyes.I wanted an option to order
distance glasses as well as progressive lenses.She patiently showed me how distance only glasses would feel.
She also took the trouble to explain the difference between different eye drops for my dry eyes.Dr Le explained how my eyes were impacted by the RK surgery from over 2 decades ago.I didn't feel rushed at all.I've used 3 different optometrists in the past 3 years and found Dr Le to be the most proficient and practical.
Sun Han
I recently helped my parents get their glasses, and I was so impressed with the service! Lori was incredibly helpful and patient throughout the entire process. I had no idea there were so many different types of lenses to choose from, but Lori took the time to explain everything and helped us make the best choices. The level of care and attention to detail was exceptional. I’ll definitely be coming back to buy my own glasses there in the future!
Brook
Garbage service from employees that don't know what they are doing and don't care.
Steve Knight
I have had vision insurance for the last 29 years. I decided to go to Costco optometrist and get my eyes checked. There is no waiting line and I got right in. The doctor was straight to the point and got me fixed up.at the eyeglass department they showed me glasses And I picked a pair. The cost of my glasses and my lenses were less than my deductible on my eyeglass insurance. The doctor nailed my prescription so well that I see better than I’ve seen in 15 years. If I ever have another need for eyeglasses I’m going back to Costco. These are the best glasses and I see better than I ever have in years.
Josias C.
Mad house especially at the dining area. The parking layout is different than what I'm used to. For instance, you will have to walk your cart along the main entrance road to get to your car parking lane. So you have card and carts bottle necked on the same road.