AllianceHCM, a human capital management system, has been providing services to clients since 1989. They offer a complete system for managing employee data from applicant tracking to retirement. Their services include video interviewing, paperless onboarding, Work Opportunity Tax Credits (WOTC), Employee Retention Credits (ERC), employee self-service, payroll processing, HR management, benefits enrollment, timekeeping, and expense management. Customers have praised their user-friendly system that has simplified payroll and onboarding processes, saving time and reducing steps.
Customers also appreciate their excellent communication and quick response times. The staff is consistently friendly and knowledgeable, always ready to help with any questions or concerns. One customer highlighted the outstanding support from Nick, who assisted with worker's comp audit reports and made necessary changes efficiently. Others have noted that the company’s support team is willing to bring in additional expertise when needed, ensuring issues are resolved promptly. Many clients have found the implementation and daily support to be very helpful, especially after switching from other providers like ADP. The payroll system is simple to use, and HR tasks are easier and faster with AllianceHCM. The early pay system, Zayzoon, has been well-received by employees. Overall, clients are satisfied with their decision to switch to AllianceHCM and continue to recommend their services.
