Reviews

Write a review
  • Robert Hendricks
    Jun 2024

    Tottsie was very well taken care of especially during her surgery time here she has always been taken great care of here they know how precious she is to us and it shows throughout the staff Thank all of you for her care

  • Rhonda Bennett
    Mar 2024

    We always have a great experience with Family Pet Clinic—even when the outcome isn’t what we want or expect with our fur babies. Vet techs are very friendly, caring and knowledgeable and I love Dr. Dunahoo. She’s very sweet and caring.

  • Christine Harris
    Mar 2024

    Very happy with this veterinarian clinic!

  • Iyanna Sapp
    Feb 2024

    The first few interactions with the people who work there were pretty good. I set up an appointment over the phone. The lady was really sweet and very informative. Answered any questions that I had. Unfortunately, my boss wouldn’t let me off so I couldn’t make it to my appointment I apologized over the phone. She said I was completely fine and I got to set my appointment up at a later date later on that day.

    When I made it to my appointment I checked in, and I had to basically fight my cat from under the passenger seat because she had somehow squeezed under the chair once I had parked the car. At the moment I cannot afford to purchase a kennel on top of the $100 exam fee and then the $5-600 neuter fee that would be coming later on down the line.

    I had a harness for her that fit her perfectly fine, except because she had slipped out when initially put her in the car I brought her in without the harness. She was very stressed out and upset so I had her up in a little blanket to keep myself from getting scratched up.

    It normally takes my cat about 10 minutes to acclimate and calm down, unfortunately, instead of using the 10 minutes I had prior to the appointment I had to get her out from under the seat, which stressed her out all over again. I explain that to the lady who at the time seemed totally understanding. I asked to give her just a little bit of time (5 minutes or so) and by the time she came back into the room, she would be perfectly fine (which she was). She said no problem then left but I could hear her almost immediately talking shiit about me outside my door as if I wasn’t there or simply couldn’t hear. (like she was not whispering at all whatsoever, or even trying, she was speaking to the other man as if I wasn’t even in the building??)

    She was saying how she couldn’t believe I came in without a kennel, even though I was never once informed whether or not that was mandatory or expected. How it was crazy people would do stuff like this, how it makes no sense, and just going on and on with another gentleman who entered the room with her when she came back. (Keep in mind I apologize profusely. I told her that the kennel I had at the house is broken and I couldn’t afford a new one. The harness WAS my only other option and would’ve worked if I had secured it properly the first time, which I will admit, was my fault.) They come in with a kennel as if I asked for one saying “well don’t you need one?” at this point my cat was just chilling at the corner. I picked her up to put her on the table and like I said, she just needed a minute to calm down because she was upset. She was great! No hassle to them, not even a meow. She took her shots perfectly fine, got weight, even lifted by two strangers (the same two vets who were complaining) They complimented her and we left. So what all the negativity for? What all the gossiping and judgment for?

    After that, I was able to put her harness on properly this time because I wasn’t rushing, and she chilled in my arms, even with other dogs in the room until I was able to pay for the shot she got and leave stress free.

    I left, feeling completely embarrassed and uncomfortable at the whole situation because she came in smiling in my face as if she didn’t talk negatively about me like five seconds before she open the door. Overall, it really just damper my mood, and look on the business in general.

    On the bright side I later set an appointment with somewhere else (for a much cheaper rate btw)

    If you can afford the pet fees, I say go for it overall I’m sure they do great work. They were very nice up until this very moment, but I just feel like I wouldn’t go back because of this particular situation.

  • Molly Waters
    Feb 2024

    The staff here was absolutely outstanding! They loved on Miss Piggy as much as I do, plus super affordable! Can't say enough good things about this clinic and the staff.

  • misty drake
    Jan 2024

    Recently started going to this vet and I really like it more than other vets in town. A bit more money but the care is better in my opinion

  • Yolanda Lyons
    Dec 2023

    This vet is very expensive. They will not allow you to take the prescription to SAMS, which is less expensive. The people are very nice.

  • Meghan Axelsen
    Dec 2023

    Always a friendly, professional and compassionate experience for my fuzzy family members from your practice.
    Thank you!

  • Kimberly N.
    Nov 2023

    When you walk in the ladies greet you promptly. The customer service is above and beyond. They treat your pets like family! The clinic itself is always clean and tidy. They have a variety of food to choose from and even treats on the countertop. The boarding facility is absolutely amazing. Love the pet desk app that keeps you in the know all about your fur baby. I highly recommend the grooming staff, they did exactly as I requested for my cat. Such a superb job! I highly recommend here for all your pets needs!

  • Sherry Chalfant
    Oct 2023

    Right price for great care

Load More

Family Pet Clinic

5233 S 31st St, Temple

Directions Call Website Suggest an Edit

Hours

Monday: 7:30AM - 5:30PMTuesday: 7:30AM - 5:30PMWednesday: 7:30AM - 5:30PMThursday: 7:30AM - 5:30PMFriday: 7:30AM - 5:30PMSaturday: ClosedSunday: Closed