Elite Therapy Center

I DO NOT RECOMMEND ELITE THERAPY CENTER

My family had an extremely negative and distressing experience at Elite.

My wife brought our 1-year-old autistic son for feeding therapy as required by his GI doctor. Unfortunately, his feeding therapist, Julie Bradford, repeatedly misinterpreted his vocal stimming as actual speech. My wife voiced her concerns multiple times and clearly explained that mislabeling stimming as speech in his medical records could harm his ability to receive appropriate speech services in the future. We were there for feeding therapy, not speech therapy, yet our concerns were dismissed every time.

When we sought help from the co-owner, Heather Field, hoping for professionalism and respect, we received the opposite.

Instead of listening, Heather insulted my wife, suggested she was a bad mother for advocating for our son, and told us to find another therapist if we didn’t agree with the treatment. Later that same day, she cancelled all our appointments without my wife’s consent, even though we were attending three times a week for both OT and feeding therapy.

The feeding therapy itself was also concerning.

Despite us explaining that our son responded best to mild, bland, or salty foods (such as fries or crackers), Julie Bradford continued to push purees that he clearly disliked. Her refusal to adjust to his needs worsened his food aversion—and now he has even begun resisting his necessary oral medications, which previously he took without issue thanks to my wife’s hard work.

The level of disrespect, lack of professionalism, and disregard for parental input at Elite was shocking.

We paid Elite a significant amount of money and were still treated as though our concerns, our boundaries, and our child’s needs were irrelevant. No family should be made to feel disposable or belittled while trying to get care for their child.

This was a horrible experience. I strongly urge any parent to look elsewhere for therapy services. If you live in the Killeen or Temple area, it is worth driving multiple hours to a clinic that will respect both you and your child.

Elite has been amazing to our son! We just adopted him and two of his therapists came to his adoption. They made him feel so special! They don’t just provide therapy for my son, but support and love to our whole family! Can’t say enough good about everyone that works here!

I give them like ten stars. They have not just treated my son with respect but the whole family
PT has made strides with him no one else could do and same with speech and ot