If I could give them a zero, I would. They went out of business and stuck customers with money on a card to use for services. I lost $170 when they packed up like a thief in the night and closed the business at Sugarland mall.
February 2025
Ever since I moved here 3 years ago, I’ve been coming to this location and they’ve always done a pretty decent job, so to leave them a 1-star review hurts. I went in this afternoon, there was a younger girl there, skinny. She was very nice, but she did a horrible job with my eyebrows. Everytime I go, I always ask to have my brows shaped so they arch up. After she was done and showed me, she said because the front is thicker she couldn’t do the shaping…??? I told her over and over that I always come here and they do the same thing, so I don’t know why this time is different. I did not mess with my eyebrows beforehand. I used to pluck them myself in the past,... read full review
October 2024
Should be removed from the mall. Absolutely Terrible. I waited patiently while the lady in the back was eating and on the phone when she came out with a smile and greeted me, without washing her handsI was sat and almost immediately was leaned back while the woman resumed a phone call, stopping only when I put my hand up to pause her from trying to start without talking first. (Befausw who does that) She hung up, I greeted her kindly, said I want to keep the natural look, very clean on the bottom don't touch the top too much, low/ no arch very subtle. She was chomping away on some gum while I was explaining and made it seem like she understood. I paused her multiple... read full review
If I could give them a zero, I would. They went out of business and stuck customers with money on a card to use for services. I lost $170 when they packed up like a thief in the night and closed the business at Sugarland mall.
Ever since I moved here 3 years ago, I’ve been coming to this location and they’ve always done a pretty decent job, so to leave them a 1-star review hurts. I went in this afternoon, there was a younger girl there, skinny. She was very nice, but she did a horrible job with my eyebrows. Everytime I go, I always ask to have my brows shaped so they arch up. After she was done and showed me, she said because the front is thicker she couldn’t do the shaping…??? I told her over and over that I always come here and they do the same thing, so I don’t know why this time is different. I did not mess with my eyebrows beforehand. I used to pluck them myself in the past,... read full review
Should be removed from the mall. Absolutely Terrible. I waited patiently while the lady in the back was eating and on the phone when she came out with a smile and greeted me, without washing her handsI was sat and almost immediately was leaned back while the woman resumed a phone call, stopping only when I put my hand up to pause her from trying to start without talking first. (Befausw who does that) She hung up, I greeted her kindly, said I want to keep the natural look, very clean on the bottom don't touch the top too much, low/ no arch very subtle. She was chomping away on some gum while I was explaining and made it seem like she understood. I paused her multiple... read full review