May 2025
Technician came out promptly and installed the needed part. I was still under warranty after 9 years which was honored.
Great company and all employees are extremely knowledgeable and professional.
About Jackson Air & Heat
Jackson Air & Heat is a 3rd generation, family-owned and operated business serving Sugar Land, Katy, Richmond, Missouri City, and Houston. Known for their reliability and efficiency, they provide service, repair, and replacement of Trane equipment to keep homes comfortable. Customers appreciate their prompt response, thorough inspections, and honest advice. Whether it's a routine check-up or emergency repair, their knowledgeable technicians, such as Jorge and others, deliver excellent service, helping customers avoid unnecessary expenses and ensuring HVAC systems run smoothly. Recently, reviews highlight how quickly the technicians arrive, their professionalism, and their ability to diagnose and fix issues efficiently, including installing parts under warranty after many years. The team is friendly, respectful, and dedicated to quality work, often performing fast yet thorough maintenance and inspections. They also install UV light disinfection systems efficiently and monitor outdoor units carefully, ensuring everything remains in top condition.
Reviews
Apr 2025
Jorge is very knowledgeable, and did an excellent job. I had been having trouble with the A/C for two weeks. He came last Saturday and diagnosed the problem. Came back Monday with the parts and got the AC running in an hour.
Very respectful and personable.
Jorge is a valuable employee, the next time I have AC problems, I will request him.
Thanks
Apr 2025
Jackson was over today for the biennial preventative maintenance of this system that they installed 4 years ago. It remains in perfect condition. Very happy with the quality of their work from initial installation through to today.
Addendum: we had Jackson install UV light disinfection systems for us today. They were fast and efficient; took photos of the install after they were done. Again very pleased with their work.
Addendum: Today Jorge was here to do our spring preventative maintenance. Fast but thorough, courteous- and noted that the landscaping people are putting mulch too close to the outside units.
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday 9AM - 2PM
Sunday Closed
Good to know
- accepts credit cards
Location
15500 Voss Road, Sugar Land, TX 77498
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