About Ulta Beauty
Ulta Beauty is a leading beauty retailer offering a wide range of products from over 500 brands. The store provides various services, including hair, skin, makeup, and brow services, as well as ear piercing. Customers often find staff helpful and friendly, with employees frequently offering assistance as soon as they walk in. Many praise the helpful suggestions for makeup and skincare without any pressure to buy. Customers can spend hours exploring the amazing product choices, feeling they get more than what they pay for. Staff are often knowledgeable and willing to make recommendations, going above and beyond to help customers find what they need. For example, a customer received a perfect haircut from Evan, who is described as a perfectionist, and noted that every visit includes a warm greeting. Others shared positive experiences with employees like Jamie Baker and Genesis, who made them feel comfortable and provided helpful tips for makeup beginners. Despite some reports of issues with store maintenance and occasional poor service, Ulta Beauty strives to make a positive community impact through its Conscious Beauty initiative, offering products with sustainable packaging and clean ingredients.
I love shopping here. As soon as you walk in, someone offers to help you find a product that's right for whatever you're looking for. They are helpful at suggesting makeup and skincare without pressure to buy anything. I can get lost in here for a few hours, the product choices are amazing. I know I am getting more than what I pay for.
I went to get my hair styled by Evan. He is amazing!!! A perfectionist. I am 72 and this is the best haircut I have ever had. Also, every time I go to Ulta I am greeted and never have any issues getting the help I need.
Me and my bestfriend was going to Ulta for the first time to look at Serena Williams product WYN ,When We met the most amazing employees name Jamie Baker and Genesis. They help me feel very comfortable and welcomed also gave me tips as a beginner doing make up. These employees need a raise A1 customer service