About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands. Customers can shop for cosmetics, fragrances, body, skin, and hair care products, including exclusive brands. Ulta Beauty also offers a Conscious Beauty selection with vegan, clean, cruelty-free, and sustainable options. The Salon at Ulta Beauty provides various services such as haircuts, color, brow treatments, and makeup application, with the option to book appointments online or walk-in. Reviewers have had positive experiences at Ulta Beauty, praising the knowledgeable and helpful staff. Employees like Joseph, Sara, and Maricela have been highlighted for their excellent customer service, guiding customers to the right products and providing personalized recommendations. Customers have also appreciated the clean space and the availability of testers, unlike other stores. However, some have reported feeling unwelcome or judged by the staff based on their appearance.
Stopped by looking for a new cologne and ended up leaving with items for my whole family thanks to Cristian. He made the process super easy and gave recommendations that actually felt thoughtful instead of random upselling. He helped me find something for my wife and even my two daughters, which I honestly didn’t expect walking in. Definitely one of the better shopping experiences I’ve had in a while!
I came to this Ulta location instead of my usual Willowbrook location hoping I’d run into Christian after reading a previous review about his expertise in fragrance, and I’m so glad I did. Even with how busy it was during Mother’s Day weekend chaos, he was incredibly knowledgeable, patient, and attentive.
I was trying to find a perfume for my mom, and after telling him a few fragrances she already loves, he immediately knew what olfactory family they fell into and started recommending perfumes with similar notes and styles. You can tell he genuinely knows fragrance and isn’t just reading labels.
He even checked me out right there in the fragrance section...read full review
I had such an amazing experience at Ulta thanks to Christian in the fragrance department.
From the moment I walked in, he brought such a warm, genuine energy that immediately made me feel taken care of. His knowledge of fragrance is next level, but what really sets him apart is how he shares it. He introduced me to a scent I would have never picked up on my own, and somehow it felt like it was made for me. The way he broke down the notes and explained how everything evolves on the skin turned something simple into something almost artistic.
But he didn’t stop there—he went above and beyond in a way you just don’t see anymore. He thoughtfully helped...read full review