Massage Envy

Nov 2022

My son lives more than 1 hour now from nearest Massage Envy. He has lived 3-4 hours from nearest one. He moves with his job and may soon be 2-3 hours from nearest ME.We bought membership when we had 3 within five miles of us in Houston, Texas area.We’d like to transfer his unused sessions to me, also a member with my credit card paying his monthly feeOur base Massage Envy says “no”Some locations will do this for members who live far from a Massage Envy.

Jul 2021

A fast food restarurant is fast food restaurant. If they follow their rules they'll do fine. I've been coming to this restaurant for years and their main problem is understaffed which is reflected on the speed of service (I have walked out before because it was taking too long). Overall I give it a 4 because of their consistently good customer service, yes, I am a regular so that might have something to do with it, but my comments are from my overall experience.

Jan 2021

What started out to be a sweet as Candy relationship with ME, ended up being a rotten egg.My account which I opened this year, shortly before COVID has been suspended since March. For the last 3 weeks, I have been receiving text messages stating that ME was having a small problem with my account and I needed to contact them. I called them behind each text message, requested to cancel the account because:1) my bank card has been updated and they were trying to get payment information when there was no service rendered since March......go figure2) COVID 19 is a beast....As we all know!3) Poor Quality of customer service....I waited 4 weeks for a cancellation form after...read full review