About Texas Digestive Disease Consultants: Southlake
Texas Digestive Disease Consultants in Southlake, Texas offers Telemedicine and Telehealth services for gastrointestinal care from the comfort of your home. Patients praise the caring and attentive nature of the nurse practitioners and staff. They highlight the excellent communication and thorough explanations provided by the physicians, particularly Dr. Cox. The staff is commended for their professionalism and for going above and beyond to make patients feel comfortable during procedures. The front desk staff are warm and welcoming, ensuring a smooth sign-in process. The care provided by doctors, nurse practitioners, and lab techs is excellent once patients are in the office. However, some reviews mention that the administration, including appointment follow-up and medication prescriptions, could improve, with suggestions like reminder texts for upcoming appointments. Overall, the staff is described as professional and friendly, with many patients highly recommending the practice and its services.
First off, I was so happy I could get an appointment as a new patient the very next day. Wow! It was with a PA, but hey, that’s great! Secondly, I didn’t have to wait hardly at all in the waiting room or the exam room. Kelsie the PA was very knowledgeable and thorough and put me at ease. Answered all my questions. I definitely recommend her and this group!
I am very pleased with the care I receive a Texas Digestive Disease Consultants. All the staff are professional, caring and great listeners. I would highly recommend their services.
Everyone was very nice, from the reception to the PA. I am always happy with Dr. Lacey, but was unable to see him this time. PA Lin was very thorough. She spent a lot of time with me and heard all my concerns. She asked lots of questions, trying to get the bottom of my issues.