Working with Claffey was awesome! From design to completion, we had no problems. Rob was excellent at communicating steps and next steps in the build process. He was always updating us. Jason was also a great communicator. He kept us informed as to what he was doing that day, he taught us everything we need to know in pool school and made sure we were comfortable with all the equipment, parts of the pool, etc. Both were great to work with!!Services: General construction
October 2023
We are thankful that we chose Claffey without looking elsewhere.It is impossible to achieve a perfect pool build process. However, it is possible to achieve perfect customer service. This is where Claffey excelled.Almost every pool builder subcontracts at least one component in the construction process (design, permitting, excavation, grading, plumbing, electrical, gas, shell, tile, masonry, flatwork, cabana/structure, punch list repairs, site clean up). Claffey uses excellent trades but even the trades make mistakes, miscommunication occurs between superintendent and trades, and even Claffey makes mistakes. There are numerous moving parts, logistics, and other pool projects... read full review
October 2023
Shoutout to Claffey Pools service and technical support. Called having issues with a pump programming problem. Phone support has excellent working knowledge of the system and its operation. Relayed all information to the technicians. Technician arrived on time with everything needed. No trips back and forth to get parts. Very professional and explained everything he needed to do as he was working. When completed went through the complete system ops check with no problem. Also made sure I was comfortable with the system app and how everything worked. Awesome job.
Working with Claffey was awesome! From design to completion, we had no problems. Rob was excellent at communicating steps and next steps in the build process. He was always updating us. Jason was also a great communicator. He kept us informed as to what he was doing that day, he taught us everything we need to know in pool school and made sure we were comfortable with all the equipment, parts of the pool, etc. Both were great to work with!!Services: General construction
We are thankful that we chose Claffey without looking elsewhere.It is impossible to achieve a perfect pool build process. However, it is possible to achieve perfect customer service. This is where Claffey excelled.Almost every pool builder subcontracts at least one component in the construction process (design, permitting, excavation, grading, plumbing, electrical, gas, shell, tile, masonry, flatwork, cabana/structure, punch list repairs, site clean up). Claffey uses excellent trades but even the trades make mistakes, miscommunication occurs between superintendent and trades, and even Claffey makes mistakes. There are numerous moving parts, logistics, and other pool projects... read full review
Shoutout to Claffey Pools service and technical support. Called having issues with a pump programming problem. Phone support has excellent working knowledge of the system and its operation. Relayed all information to the technicians. Technician arrived on time with everything needed. No trips back and forth to get parts. Very professional and explained everything he needed to do as he was working. When completed went through the complete system ops check with no problem. Also made sure I was comfortable with the system app and how everything worked. Awesome job.