Canyon Creek Family Vet

We brought our beloved Micki in because he had declined and the staff at Canyon Creek made the process of having to say goodbye to your soul dog as peaceful as it can be. We were given time to love on him and give him final hugs and kisses goodbye. The staff was so kind and didn’t rush us as they were compassionate towards our broken hearts. Thank you for giving our Micki dignity is his final moments

We took our cat to get fixed. All staff was very nice and knowledgeable. My pets have a new vet!

Been with them since I brought in a kitten with a broken jaw since how wonderfully they treated her and every animal since. Wonderful team and very direct about next steps and if you have concerns/questions.

Excellent care for our little puppy Mousse. The staff and doctor were knowledgeable and extremely helpful!

I have gone to this vet a handful of times and they have been help, my only complaint was they were a little pricey, but I didn’t mind because they took care of my baby. When I got another cat, she was covered in ringworm so I took her in and asked to get a dosage to give to my other cat, whom had gotten it from the new kitten. I was told no and that they would have to see my cat to know for sure. So, I scheduled the appointment and was told to use the medication that was given to my other cat, and charged to bring my cat in even though what they said to do was exactly what I had asked for the time before, just with an extra price. He was in shortly before the new kitten was and the reasoning for them not being able to prescribe him the same thing was because they did not know his weight, which was surely on file from a previous visit before. I understand rules and regulations, however I could’ve gone without a fee to tell me exactly what I had asked for/suggested in order to avoid being charged just to walk through the door. I was told to come back and get more medication if I ran out between the two, and when I called to see about it, I was told no because I should already be done with the previous medication??? The woman on the phone wasn’t the friendliest and didn’t provide any help.

The best

LOVE THIS OFFICE! Everyone from the receptionist to the Drs....tech....is amazing esp with my temperamental lab...I HAVE 4 furbabies and have only had positive experiences everytime!.

We have been using this vet since covid.

They are great unless your pet is SICK.

Today we called in with our sick dog, who has seen Dr. McCarville many times. The reception and tech we spoke with we very rude. They didn't even care to hear what was going on with our animal before cutting us off and refusing service because they were too busy. The lady raised her voice and called me a jerk. I hope they have it recorded for training purposes. It may be the meanest and coldest interaction I've ever had with a customer service person.

I know Dr. McCarville would not have treated us this way had she been there as she has been a wonderful vet and appears very caring. Unfortunately, her staff doesnt seem to have the same care for there clients. It is not okay to treat patients and their families the way we were treated.

We have gone to this vet for years. Our elderly dog is in an emergency situation and when my husband called to ask about getting him in this morning, they cut him off to tell him they were overbooked. When he asked of he could talk to someone that cares and will listen to him, they told him he was being a jerk and hung up on him.

These people do NOT care about you, or your dog. Lord help you if you need a compassionate vet. This is not the place.

They took such good care of my baby as if he were their own! He had to get neutered but it was a little more complex, the doctor handled it with NO problems, checked on him post recovery. We will always bring our animals here!!