Reviews for Kellum Family Medicine
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards accepts insurance gender-neutral restrooms
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Ratings
Google: 2.3/5Kellum Family Medicine
3701 Roy Richard Dr, Schertz
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Only had to wait 30 mins after checking in for my appointment. I’ve had to deal with worse in my experience. All staff was very friendly. I love that registration is done via mobile instead of paper and clipboard. I love the member portal that gives you access to your medications, lab results and other things. Dr Kellum is a true professional in what he does, I trust his ability to help with my health. This review fell short of 5 stars because the young lady at check out didn’t provide me an Excused from Work Note even when I asked nicely. She ignored my request and scheduled my next follow-up. Put a small bad taste in my mouth. Overall, my first experience was still...read full review
This review is not of Kellum Family Medicine as a whole, but it is for one of the PAs who are there. I am not the easiest patient, and have found myself frustrated with the administrative end of this practice often over the 9 years I have been a patient. But the medical care I get from Sofia Luna makes navigating the administrative frustrations well worth it. I am extremely skeptical of the medical profession as a whole, but Sofia is the most patient, caring and intelligent person I have encountered in the health care field. It took me a couple of visits to get past my own cynicism, but she was soooo patient with me. Her medical knowledge has changed my life. My spouse...read full review
Reason for a 3 star. Just needs improvement on incoming calls to be answered and return. That's my opinion. But my experience was great to encounter with staff to Dr. Arthur Gonzales he awesome on listening and giving excellent patient care I highly recommend him!