About Authentic Air
Authentic Air is a highly recommended HVAC company that provides exceptional service. Customers praise the company's professional and thorough approach, with one reviewer describing the service as a "God send." The company goes above and beyond to ensure customer satisfaction, even providing a portable AC unit while waiting for parts. Authentic Air is known for its honest and personable technicians who deliver excellent results. Cody, the technician from Authentic Air, is praised for his outstanding service. Customers report that he was able to quickly diagnose and fix issues, such as a leaking AC unit and problems with the ducting and vents. Cody is described as knowledgeable, willing to find the root of the problem, and answering all questions and concerns throughout the process. Customers have saved thousands by getting a second opinion from Authentic Air, as Cody was able to identify and fix the issue without the need for a complete system replacement.
Authentic Air was recommended by a neighbor and boy did they deliver! Our furnace did not turn on last night when the temperature dropped to 35 degrees and it was 62 degrees in the house. Cody with Authentic Air was readily available, professional and honest. He found out that our 2 year old furnace circuit board was malfunctioning. Fortunately they had a replacement part available in San Marcos and under warranty. He came in at 9:20am, traveled to pick up the replacement part, and finished installation by 11:30am. Would recommend him to anyone.