About TRU Asset Management
Reviews for TRU Asset Management
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
TRU Asset Management provides exceptional service to its clients. The company's team, including Mick, Alexa, and Jason, are known for their courtesy, care, and consistency in addressing concerns and resolving issues. Despite some initial challenges with a new rental property, TRU Asset Management's proactive attitude and prompt response time have been instrumental in resolving the problems. The company's owner, Jason, has taken personal control of certain situations, providing a sense of security and confidence to clients. While some clients have experienced difficulties with certain agents, such as Alexa, the company's overall commitment to its clients is evident.
We listed our property for rent through Tru Management and Kristi was so helpful and answered all of our questions (we had a lot). She responds back in a timely manner and is so easy to work with! You can tell she enjoys her job and truly cares about their clients
I’ve recently started working with this property management company and so far my experience has been great. The onboarding process has been smooth, communication has been prompt, and I already feel more at ease knowing my rental property is in good hands. Kristi has been especially accessible and responsive whenever I’ve had questions, which has made the transition much less stressful.
I have not had the best experience so far. I don't get responses back from them they way that I respond back to them (quick). I ask several questions about things that never get answered because I never get a response back. Someone who showed my house accidentally locked the bottom lock when they left (I did not leave a key behind but the top lock is vivint) and they have yet to get maintenance to fix it. I don't feel like they are very eager to help you rent your home. I can change my review if things were to change. But they still have yet to. I would choose another company to help you rent your home.