Derek came out to do an evaluation of my attic insulation after an open pipe was found in the attic. He worked hard removing wet insulation to determine the extent of damage. He was kind, explained everything clearly and he did a great job! Couldn’t have asked for a better experience. Would highly recommend Derek B. and would use Servpro again.
Mary Ann Lara
Jun 2026
Servpro did a wonderful job with our water damage claim.They were prompt on time and worked quickly and efficiently. They were very professional and listened to my concerns and solved them as best they could and we're very understanding, and I really appreciated that! I would definitely recommend this company and their mitigation team and will definitely use again in the future should a problem arise again.
Cathy Balke
Jun 2026
For any fire or water loss at your home, call SERVPRO of Alamo Ranch. Their professional estimators worked closely with my insurance company, which was already familiar with their team. Everything was repaired and replaced efficiently, and the final cost was fair. I am very happy with the service I received
Steve Harwood
Jun 2026
Derek Brascom came in and got to work quickly. He explained everything thoroughly and answered all our questions with confidence. He was working by himself and knocked out what would appear to me, a multi person job in a very short time. I would definitely recommend him and Servpro for any needs in the future.
Carlos Lopez
May 2026
If there was an option for a 0 star rating for Servpro Alamo Ranch, they would get it. Travelers insurance referred Servpro Alamo Ranch to me in 2023 when I filed a water claim. I paid my deductible and Travelers paid the balance of the repairs cost as expected. Balance fully paid in 2023. I received a voicemail on May 12, 2026 from Mike Galligan, the Servpro Alamo Ranch Manager. On the voicemail Mike says I need to call him to settle a 22,000 balance or he will file a lawsuit. What kind of circus are you running at your Servpro Alamo Ranch location Mike? He didn’t even have the decency to call me back to tell me he made a mistake. He got his office manager to do it.
Kathy W
Mar 2026
After an unfortunate downstairs water event, we contacted SERVPRO at Alamo Ranch for assistance. Within a short period of time, Felipe was at our home performing water mitigation. He was very knowledgeable and explained the process thoroughly. All fans and dehumidifies were promptly set up to start the process. Their communication with our insurance adjuster was excellent! By the next morning, we had a storage container delivered and movers to pack and load. Water monitoring and mitigation continued to include removal of flooring, baseboards, drywall and more. Felipe had returned that day along with Aiden and gave us updates on the mitigation and what to expect moving forward. Between Felipe and Aiden, each day was monitored for the drying process. Thankfully, today (4 days since onset) we passed the dry test! 14 fans and 2 dehumidifiers were discontinued. Felipe, Aiden, and Gabriel reinspected all the damage and cleared us to move forward with the reconstruction process. All communication from ServPro was clearly conveyed and all questions and concerns were addressed. Thank you, Felipe, Aiden and Gabriel for your professional attention.
Tom Houston
Mar 2026
Chris and his crew were prompt and courteous. If I had questions they were sure to get an answer as soon as possible. All in all a really good experience with their company.
Ashley Campos
Mar 2026
I had an excellent experience with SERVPRO of Alamo Ranch and couldn’t be happier with the service I received. The team was quick to respond, very professional, and made sure everything was handled smoothly from beginning to end.
Aden really stood out during the whole process. He was friendly, hardworking, and always made sure to keep me updated on what was going on. He answered all my questions and made me feel confident that everything was being taken care of the right way. It’s not often you come across someone so dedicated and easy to work with.
I truly appreciate the effort and care that went into the job. I would definitely recommend SERVPRO of Alamo Ranch, especially if you get the chance to work with Aden!
Greta Mireles
Mar 2026
I recently had a great experience with SERVPRO of Alamo Ranch and wanted to share how impressed I was with their service. From start to finish, the guys were very professional, responsive, and made me feel like they truly cared about me as a customer.
I'd like to recognize Aden, he went above and beyond throug the entire process. He was knowledgeable, respectful, and took the time to explain everything clearly, which made a stressful situation much easier to handle. His attention to detail and positive attitude really eased out the worry and it’s clear he takes pride in his work.
Overall, I highly recommend SERVPRO of Alamo Ranch to anyone in need of restoration services. Thanks again to Aden and the guys for doing such an outstanding job!
Mike John
Mar 2026
I had to call SERVPRO recently, and honestly I’m really glad I did. I was stressed out about the whole situation, but they made everything way easier from the start. They answered quick and showed up faster than I expected.
The team was super professional but also easy to talk to, which I appreciated. They explained what was going on, what they were going to do, and got right to work without wasting any time. You could tell they knew exactly what they were doing.
Overall, just a really smooth experience when I needed it most. Definitely recommend them if you ever need help!
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Sheana Tanaka
Derek came out to do an evaluation of my attic insulation after an open pipe was found in the attic. He worked hard removing wet insulation to determine the extent of damage. He was kind, explained everything clearly and he did a great job! Couldn’t have asked for a better experience. Would highly recommend Derek B. and would use Servpro again.
Mary Ann Lara
Servpro did a wonderful job with our water damage claim.They were prompt on time and worked quickly and efficiently. They were very professional and listened to my concerns and solved them as best they could and we're very understanding, and I really appreciated that! I would definitely recommend this company and their mitigation team and will definitely use again in the future should a problem arise again.
Cathy Balke
For any fire or water loss at your home, call SERVPRO of Alamo Ranch. Their professional estimators worked closely with my insurance company, which was already familiar with their team. Everything was repaired and replaced efficiently, and the final cost was fair. I am very happy with the service I received
Steve Harwood
Derek Brascom came in and got to work quickly. He explained everything thoroughly and answered all our questions with confidence. He was working by himself and knocked out what would appear to me, a multi person job in a very short time. I would definitely recommend him and Servpro for any needs in the future.
Carlos Lopez
If there was an option for a 0 star rating for Servpro Alamo Ranch, they would get it. Travelers insurance referred Servpro Alamo Ranch to me in 2023 when I filed a water claim. I paid my deductible and Travelers paid the balance of the repairs cost as expected. Balance fully paid in 2023. I received a voicemail on May 12, 2026 from Mike Galligan, the Servpro Alamo Ranch Manager. On the voicemail Mike says I need to call him to settle a 22,000 balance or he will file a lawsuit. What kind of circus are you running at your Servpro Alamo Ranch location Mike? He didn’t even have the decency to call me back to tell me he made a mistake. He got his office manager to do it.
Kathy W
After an unfortunate downstairs water event, we contacted SERVPRO at Alamo Ranch for assistance. Within a short period of time, Felipe was at our home performing water mitigation. He was very knowledgeable and explained the process thoroughly. All fans and dehumidifies were promptly set up to start the process. Their communication with our insurance adjuster was excellent! By the next morning, we had a storage container delivered and movers to pack and load. Water monitoring and mitigation continued to include removal of flooring, baseboards, drywall and more. Felipe had returned that day along with Aiden and gave us updates on the mitigation and what to expect moving forward. Between Felipe and Aiden, each day was monitored for the drying process. Thankfully, today (4 days since onset) we passed the dry test! 14 fans and 2 dehumidifiers were discontinued. Felipe, Aiden, and Gabriel reinspected all the damage and cleared us to move forward with the reconstruction process. All communication from ServPro was clearly conveyed and all questions and concerns were addressed. Thank you, Felipe, Aiden and Gabriel for your professional attention.
Tom Houston
Chris and his crew were prompt and courteous. If I had questions they were sure to get an answer as soon as possible. All in all a really good experience with their company.
Ashley Campos
I had an excellent experience with SERVPRO of Alamo Ranch and couldn’t be happier with the service I received. The team was quick to respond, very professional, and made sure everything was handled smoothly from beginning to end.
Aden really stood out during the whole process. He was friendly, hardworking, and always made sure to keep me updated on what was going on. He answered all my questions and made me feel confident that everything was being taken care of the right way. It’s not often you come across someone so dedicated and easy to work with.
I truly appreciate the effort and care that went into the job. I would definitely recommend SERVPRO of Alamo Ranch, especially if you get the chance to work with Aden!
Greta Mireles
I recently had a great experience with SERVPRO of Alamo Ranch and wanted to share how impressed I was with their service. From start to finish, the guys were very professional, responsive, and made me feel like they truly cared about me as a customer.
I'd like to recognize Aden, he went above and beyond throug the entire process. He was knowledgeable, respectful, and took the time to explain everything clearly, which made a stressful situation much easier to handle. His attention to detail and positive attitude really eased out the worry and it’s clear he takes pride in his work.
Overall, I highly recommend SERVPRO of Alamo Ranch to anyone in need of restoration services. Thanks again to Aden and the guys for doing such an outstanding job!
Mike John
I had to call SERVPRO recently, and honestly I’m really glad I did. I was stressed out about the whole situation, but they made everything way easier from the start. They answered quick and showed up faster than I expected.
The team was super professional but also easy to talk to, which I appreciated. They explained what was going on, what they were going to do, and got right to work without wasting any time. You could tell they knew exactly what they were doing.
Overall, just a really smooth experience when I needed it most. Definitely recommend them if you ever need help!