About O'Krent Floors
O'Krent Floors is a family-owned and operated flooring retailer that has been in business for 5 generations. They have the largest showroom in Texas and are known for their exceptional service, warranties, and overall customer experience. Recent customers have highlighted their wonderful experiences with O'Krent Floors. One customer praised the team for their fantastic job and ability to meet short timelines while accommodating all needs. Another customer mentioned that the entire process was simple and straightforward, with knowledgeable staff guiding them from product selection to final installation. A customer noted that Russell, their sales representative, was very helpful and worked within their budget to replace the pastel blue carpet in their 1970 townhome. They appreciated not feeling pressured to spend more than necessary. The larger LVP samples provided made it easy to match with existing ceramic tiles, resulting in a great final look. The showroom is large, clean, and well-organized, offering a good selection across different price ranges. Customers have also complimented the professionalism of the staff and the quality of the installation. Even when their floor required more preparation than expected, the installers were communicative and took great care in moving and replacing furniture. They were able to fix creaking stairs, making them feel more solid. In summary, O'Krent Floors offers a wide range of flooring options, exceptional customer service, and accommodating approaches to installation and post-sale services. Their commitment to addressing customer concerns and delivering high-quality products and services has earned them positive reviews from satisfied customers.
We had to replace all the flooring in our condo in Rockport following hurricane Harvey. We decided on vinyl plank. Mike Ackley at Okrent’s recommended Mannington because we wanted an excellent quality flooring. The floors are stunning. However, 2 months after the installation we had an air conditioner failure which flooded the entry, kitchen, master bath and part of the master bedroom, around 400 square feet. Because we had chosen a floating floor and the quality of the Mannington vinyl, the contractor felt he could remove only the wet planks let the foundation and the planks dry out and reinstall them. Rather like a complicated jigsaw puzzle but they were able to do it. Thank you O’Krent’s for your recommendation. It was certainly the right choice and saved us the cost of a new floor. And kudos to Mannington for producing such high quality flooring. A very happy customer
They do an amazing job and stand behind there work. Had a backsplash done and it turned out amazing. Would definitely have them do more work in my home! Thank you!!
We’ve worked with Jason O’Krent on two different projects. Each time Jason has provided such personal service that he makes us feel like we’re his only customer. He reaches out via texts and phone calls to keep us updated and to make sure we’re happy with the work. He is so personable and a pleasure to work with. People will ask us “isn’t O’Krent expensive?” We’ve shopped around and keep coming back to O’Krent. They will have our business for any future projects. Hint: take advantage of their great sales!