MedFirst Primary Care at Thousand Oaks

Jan 2023

The ONLY reason why I’m leaving a higher review is because I do love Dr Donaruma. He’s always been very patient and nice. I’ve never felt rushed or like I was “just another patient”. If it wasn’t for him I would find elsewhere (though I might get to that point eventually unfortunately) because the front office staff almost ruins the whole office. They hardly ever answer the phones or return messages and almost always have an attitude like you are a bother to them. Like passive aggressive attitude. It seems like that is really the only reason why this location has such bad reviews. Corporate should pay attention and find a resolution.

Jul 2022

On the days I had appointments I think the staff is lovely... they greeted me with smiles and helped me with the doors... both times someone from behind the desk made sure my driver knew I was coming out so I wouldn't miss my ride... Dr. Felicitas is very kind and professional. I had to look around for clinics with openings for new patients. In a short time I had a doctor and an appt set up. I have a service dog and they are very accepting of her. When people see what they think are lab walk-ins getting ahead of others... may be like me who had an appointment made to come in for boarder line tests to keep track of possible changes. The young man that drew my blood was...read full review

Jul 2022

I made an appointment with Bridget Slattery after my previous provider left. The check-in process was easy. I was called back within 10 minutes of my scheduled time. Both of the people I encountered before seeing Ms. Slattery were very polite! Ms. Slattery is wonderful. She was attentive, thorough, polite, and sent my prescription through before I left the office.