MedFirst Primary Care at Thousand Oaks

MedFirst Primary Care in Thousand Oaks provides day-to-day healthcare as part of the Baptist Medical Network. Reviews indicate the providers are skilled, with multiple mentions of great, nice, understanding, and attentive doctors who listen to patients and do not make them feel rushed. The care is described as thorough and professional. Specific positive experiences include easy check-in, timely appointments, efficient handling of prescriptions and lab work, and staff assistance for patients with mobility or sight issues. The practice is also noted as accepting of service animals. However, feedback on the front office staff is mixed. While some patients found them nice, polite, lovely, and helpful, others reported significant frustrations. These criticisms include staff hardly ever answering phones or returning messages, displaying a passive aggressive attitude, and making patients feel like a bother. This issue with the front office is cited as a primary reason for negative reviews of the location, overshadowing the high regard for the medical providers.