About Great Clips
Great Clips in San Antonio offers affordable haircuts for men, women, and kids, along with services like beard trims, bang trims, and shampooing. The salon is open evenings and weekends, welcoming walk-ins or online check-ins to reduce wait times. Customers appreciate the professional yet friendly atmosphere, with one reviewer praising a stylist for delivering a perfect haircut based on a photo. While some found the service quick, they felt a bit rushed, leading to mixed feelings about their experience. However, overall satisfaction is high, with many recommending the salon for its good energy and dedicated staff. The staff, especially the manager, are attentive and quick to resolve issues, making customers feel valued. Yet, some customers have experienced inconsistent quality, with a few receiving uneven cuts or feeling that the service did not meet expectations. Despite these concerns, Great Clips aims to ensure every customer leaves happy.
Mid cuts the last few times I’ve gone. It’s extremely important to note that Great Clips is always a gamble unless you manage to stick with a good barber, and so far I haven’t found one here. What I have found are the ones I definitely don’t want again.
It’s frustrating to spend both time and money only to walk away with a haircut that I either need to fix myself or wait weeks to grow out. Even worse, I often find myself having to coach a licensed professional step by step on how to cut my hair, which shouldn’t be the case.
Consistency and skill matter a lot in something as personal as a haircut, and unfortunately I haven’t had that experience...read full review
Coming to this location, I was assigned a newer stylist who unfortunately made an uneven cut in my hair. I only discovered this when I had come home and they had closed.
I always hate to be that person to come in and complain about a service that didn’t meet my expectations. Carlos, the manager on duty, greeted me immediately and heard my concerns. He IMMEDIATELY apologized and sat me down in a chair. In and out within 5 minutes with perfectly even hair. He thanked me for coming in and apologized once more.
Carlos truly knows how to listen to clients, solve issues in a timely manner, and makes you feel important. 10/10 management
This visit was only good until I said something about how I like to have my haircut. They complained in Spanish ~ Which is not a problem since I understood it. But was unappreciated. Haircut was so so ~ not worth the full price paid plus tip ~