I would love to thank Gonzaba Labs @ 954 Pleasanton Rd Suite 105 for their family friendly staff who really gave me peace of mind. Thank you CAROLINE ? for all you do as well as all the lab techs who make a great team effort in your professionalism. GOD BLESS YOU ALL ?
January 2024
My beef with Gonzaba is that it I have been going to them for years and they could never figure out that I had cancer. I went to an outside urologist and with the first visit he found out that I had cancer. My doctor at Gonzaba at the time kept apologizing. And in short I got mad at Gonzaba's Doctor and told they didn't want me to come back anymore. To me it looks like they screwed up because by the time they found anything I had stage 4 cancer.
September 2023
I give the medical staff including front desk people, nurses, NPs and doctors five stars. My issues are mostly with their communication center. If you need to speak to your PCP or someone who works for your PCP, then you need to call Gonzaba's central phone@210-900-4702 and if you're lucky to get someone on the phone within 5 to 10 minutes, then you have to answer the security questions and tell them which Gonzaba medical center you want to talk to and/or who is your doctor and what is your inquiries or issues, then they take a note and will tell you someone will get back to you later!! In case later you miss their call you must call that central number again... read full review
I would love to thank Gonzaba Labs @ 954 Pleasanton Rd Suite 105 for their family friendly staff who really gave me peace of mind. Thank you CAROLINE ? for all you do as well as all the lab techs who make a great team effort in your professionalism. GOD BLESS YOU ALL ?
My beef with Gonzaba is that it I have been going to them for years and they could never figure out that I had cancer. I went to an outside urologist and with the first visit he found out that I had cancer. My doctor at Gonzaba at the time kept apologizing. And in short I got mad at Gonzaba's Doctor and told they didn't want me to come back anymore. To me it looks like they screwed up because by the time they found anything I had stage 4 cancer.
I give the medical staff including front desk people, nurses, NPs and doctors five stars. My issues are mostly with their communication center. If you need to speak to your PCP or someone who works for your PCP, then you need to call Gonzaba's central phone@210-900-4702 and if you're lucky to get someone on the phone within 5 to 10 minutes, then you have to answer the security questions and tell them which Gonzaba medical center you want to talk to and/or who is your doctor and what is your inquiries or issues, then they take a note and will tell you someone will get back to you later!! In case later you miss their call you must call that central number again... read full review