About Direct Auto Insurance
Reviews for Direct Auto Insurance
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Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 10AM - 4PM
Sunday: Closed
Direct Auto Insurance provides a personalized and helpful customer experience. Clients praise the knowledgeable and patient staff, who take the time to explain details and address all questions, making the insurance process straightforward. Customers highlight the exceptional service they received from representatives like Daisy and Michelle, who demonstrated a genuine desire to assist. Overall, Direct Auto Insurance is known for its commitment to customer satisfaction.
The girl that took the time to explain everything was really amazing. She did NOT make me feel that I had to buy from her but rather that she was there to help me. I know that she works off of commission so I made sure to ask for her when I decided to buy. I did decide to select her due to the fact of how she approached me. I am older and I ask a lot of questions and she NEVER made me feel like I was bothering her but rather that she was happy to help me. What a great asset you have in her. I believe her name is Daisy. I am very loyal to people that take the time to help like she did. You have a customer for life. Thanks, Mark.
Spoke to Michelle over the phone and she definitely had a calm voice and was very helpful and reiterated what i didn't understand! She was very helpful and made the process of getting insurance through Direct Auto easy.
Robert Rodriguez from Amarillo Texas help me a lot in getting a coute in my car insurance. I recommend people around that area very professional and patience with people I give him a ? in customer service