About Emerald Services LLC
Emerald Services LLC is a residential and commercial contract flooring company based in Dallas/Fort Worth, TX, that has expanded its services throughout Texas. They specialize in dry, organic carpet cleaning, ensuring no harm comes to rugs during the cleaning process. Customers have praised the exceptional customer service they received, as well as the detailed and thorough work done by their staff. One customer mentioned that Emerald Services spent more time working and were more detailed than a previous cleaning company they had used. The company guarantees customer satisfaction and takes the time to ensure carpets look great before leaving. Recent reviews highlight their professionalism and careful handling, with customers noting that the service tech was very polite and careful with the cleaning machines. They do a good job on carpets, removing stains thought impossible, though some minor issues with tile and grout cleaning were mentioned, such as grout not being fully clean in some areas and floors being left wet, requiring additional mopping. Despite this, customers generally find the service to be great and reliable. Emerald Services LLC is a highly recommended flooring company known for its detailed work and customer care.
Super quick to get me on the schedule & attentive to specific treatment needs.
Our second experience & will continue to be on the list of vendors our family uses and refers.
We experienced a water line rupture on our icemaker and water covered our large pantry, kitchen area and living room which are all wood floors. Keith and his crew did a phenomenal job. They took up floor boards in several areas and placed several commercial dehumidifier and fans in every area. They took daily moisture readings until moisture levels were normal. We are still waiting on our Insurance to determine the loss and how to move forward at this point. One thing is for sure Emerald Services mitigated in such a thorough and timely manner stoping the water from spreading escalating damage.
I had an amazing experience with this upholstery cleaner! He took his time and paid attention to every detail, and it really showed in the final result. My couch honestly looks brand new again. Super professional, thorough, and clearly takes pride in his work. Highly recommend to anyone looking to refresh their furniture!