Best Roofing Companies In Rowlett

“PROS:
1. Any major repair job is usually a high-stress environment for homeowners. Not this time! Chris PePellegrini made this job one of the smoothest we (the homeowners) have ever experienced. Chris handled everything:
- dealt with our insurance company
- was present when the insurance adjustor inspected our roof
- ordered/received/coordinated supplies
- rode herd on the installation crew
- climbed on the roof throughout the job performing quality control
- showed up for every facet of the installation
- even followed-up with his magnetic nail-picker-upper up and down our alley, driveway, and curbside for cleanup afterwards. Wow!

2. Along the way, our satellite dish broke...in half. No problem. A satellite guy showed up the next day with a new dish, installed it on the roof, and calibrated it. No cost to us whatsoever.

3. The company waited patiently for our insurance company to make final payment. Even though it took almost two months, Riddle Brothers never bugged us for payments except for an ocassional inquiry to see if we'd heard from the insurance. We really appreciated the company's patience and never made us feel as if we were trying to be difficult. Thanks for that!

CONS:
1. We'd asked for at least one member to be English-speaking. There was one; however, he was not always on-site. Although I speak Spanish, my wife doesn't; hence our request. Having said that, he eventually showed up and he, too, was very receptive to our concerns and requests.

2. A few nails poked through our finished western cedar ceiling in our patio. We don't know why that happened but they stopped as soon as I frantically asked them to stop. They snipped the protruding nails from underneath. In the end, you can't really make out the nails that poked through, but we know they're there. Still, we're okay with the results and consider this just a minor problem. The important thing is so far, no leaks.

FINAL THOUGHTS:
Absolutely would refer Riddle Brothers to family and friends! The quality work, cleanup, and willingness to be receptive to our concerns, requests and barrage of questions are what we as homeowners need for a positive experience and peace of mind. Chris and Riddle Brothers did that for us.“

“Shout out to Josh at Infinity Roofing & Remodeling. He just finished replacing my roof, the second roof he has completed for me, two different houses. Josh and his crew are knowledgeable experts, very professional and communicate perfectly! They finished in one day, everything was clean and beautiful when I returned home from work. Please call Josh for any projects. He’s the best-you will not be disappointed!!“

“Thank you ideal exteriors everything you said in your estimate you owned it..the customer service is over the top..you will and always will be our first choice“

“On May 30th, my world (and a huge chunk of my home) came crashing down. Straight line winds took out 2 enormous trees in the neighbors yard. When they came down they took our shared fence, my roof, my attached pergola (ripping bricks out of the back wall), damaged my air conditioner, and filled my swimming pool. They also took out the power lines leaving us without electricity for 9 days. Left in the dark, unable to get out my sliding glass door, and with rain pouring through the kitchen ceiling, the panic set in!

How was I going to arrange all this work? Where should I even start? All the insurance company said was to get quotes and wait for an adjuster. But with half the city in the same boat, how could I avoid being taken advantage of?

Thankfully my sister and BIL had recently done business with Josh Mercer at Capitol Roofing & Construction. I called him the next morning and he was out that afternoon. I cannot BEGIN to express how wonderful this man, and this company are. Josh dealt with my every need with compassion, urgency and professionalism.

Capitol got a team to my house immediately to tarp the roof and mitigate any further damage. Josh dealt with my insurance company every step of the way. He was here to walk the damage with the Field Adjuster, and negotiated payment for all the work with the Claims Agent. I could NEVER have handled this on my own, and arranging for different crews to repair my multiple layers of damage would have been impossible.

If you find yourself facing a catastrophic event, or simply want upgrades done to your home, DO NOT HESITATE to choose Capitol Roofing & Construction. Each crew that they sent was top notch, and the work that they did was outstanding. Josh got me more than I ever dreamed possible and my home looks better than it ever has. I consider this man a friend now, and I cannot recommend him highly enough.

Within 90 days all trees and debris were removed, I had a new roof and roof deck, new gutters, a new 3 Ton HVAC system, all damage to brick and fascia repaired seamlessly, a new improved cedar pergola, a new kitchen ceiling with updated LED lighting, and a peace of mind that money can’t buy.

Trust me when I say look no further. Call Capitol and ask for Josh!“

“Eric Gigon was extremely professional and represented Tucker Roofing beyond expectations… if I ever need another roof Tucker will be my first call…“