1st American Plumbing, HVAC and Electrical Services, LLC, with 24 years of experience, is known for providing excellent customer service and exceeding standard plumbing repair expectations. Their motto, "Cheap isn't Good, and Good isn't Cheap," highlights their focus on high-quality work that saves customers money in the long run. They not only fix problems but also educate customers on maintaining their homes. Customers also praise their honesty, punctuality, and professionalism.
A professional plumber from the company has been recognized for being polite, on time, and well-spoken. He efficiently handles installations like kitchen sinks, garbage disposals, and bathroom commodes, often providing helpful suggestions while respecting customer choices. In one case, he brought a second plumber to ensure the job was completed in the same afternoon. The plumber offers budget-friendly estimates, picks up necessary parts, and leaves work areas spotless. Customers value this high level of service, which is rare and appreciated.
Another team member, Zack, is also highly regarded for his courteous service and reasonable prices. He installed a water heater and cleaned up thoroughly afterward, impressing customers with his professionalism and attention to detail. Overall, 1st American Plumbing, HVAC and Electrical Services, LLC, and its team, including Santiago and Zack, deliver reliable, high-quality services focused on customer education and satisfaction.
Recently added reviews highlight their honesty and dedication. They came out to diagnose two mini split air conditioning units free of charge, which is rare nowadays. Customers appreciated their punctuality, cleanliness, and professionalism, with one stating they would give more than 5 stars if possible. Josh was praised for being honest, knowledgeable, and thorough, accurately diagnosing AC issues that others could not resolve, leading to a membership sign-up. Xayne and Damian were also commended for their professionalism, friendliness, and honesty. Customers express gratitude for finding such a trustworthy company.
Customers also appreciate Shelby Black’s helpfulness and honesty. He explained what was needed for their AC units and returned promptly when issues recurred. His clear explanations and genuine care made customers feel comfortable and confident in the service. Many mention they plan to continue calling Copeland Heating and Air, trusting Shelby’s expertise and honesty. Overall, the company is highly recommended for its integrity, professionalism, and commitment to customer satisfaction.
