SERVPRO of Highland Village

SERVPRO of Highland Village is a trusted leader in fire and water cleanup, restoration services, mold mitigation, pathogen and biohazard cleaning, and air duct cleaning. Their professionally trained staff is accustomed to handling emergencies and strives to minimize disruption so customers can return to normal life quickly. The team is known for being polite, professional, and responsive, with quick assessment and resolution of issues at fair prices. Customers have been highly satisfied with SERVPRO's services, including carpet, air duct, and dryer duct cleaning, as well as water removal and damage restoration.

Recent reviews highlight the team's commitment to customer service. One customer mentioned that Payton arrived promptly at 6 am after a house flood, ensuring they were taken care of quickly. Kristian and Alex continued to assist daily, making sure everything was done efficiently and kindly, while maintaining communication throughout the process. Another customer appreciated the team's responsiveness to their water leakage issue, noting that they were upfront about the process and pricing. The cleanup and construction met their expectations. Christian and Alex were also praised for their professionalism and helpfulness during a challenging mold situation, making the experience as seamless as possible. SERVPRO's Roanoke office on Kelly Drive is available to provide quotes and assistance.