About Walmart Vision & Glasses
Walmart Vision & Glasses provides comprehensive eye care services, including eye exams, affordable prescription glasses, and contact lenses. Customers appreciate the great value and low prices, consistent with Walmart's reputation. The staff is highly praised for their exceptional customer service, with specific mentions of employees like Veronica, Amber, Ray, and Sofia, who go above and beyond to assist clients. Reviews highlight the quick service, typically minimal wait times, and the convenience of having glasses ready the next day. The center also accommodates a wide range of insurances and offers options like free in-store pickup and shipping on qualifying purchases, making it a convenient choice for families seeking quality vision care.
I came to check out some glasses and get my glasses fixed and I had an amazing experience. I worked with Ms. Donna and not only was she extremely knowledgeable but she was VERY sweet. Her customer service was top notch, I definitely will be back!
I had a frustrating experience at first when trying to get glasses for my incarcerated brother. On a previous visit, an employee told me that I would be able to use his prescription, but when I came back, I was told it was expired and they could not help me. And the jail would not provide my brother with a new eye exam despite multiple requests, we were left trying to find another solution and I had to return again with my mom.
On our third visit, we were assisted by Veronica. She took the time to listen to our situation and went the extra mile by speaking with her manager. She explained that after a certain age, prescriptions often do not change significantly...read full review
I had the most Excellent customer service from Veronica in the vision center at Walmart. I will say my experience was very worthy of making this post. Thank you, Veronica you are the Best!